Zayo Group
Prisma SD-WAN Network Engineer
Zayo Group, Boulder, Colorado, United States, 80301
Company DescriptionZayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.Zayo Managed Services
Prisma SD-WAN Network Engineer
Zayo is a managed network service provider focused on the emerging SDN market. As a pioneer in the SD-WAN segment, Zayo has the platform and the expertise to help enterprises quickly transition from inefficient legacy networks to SDN-based operations resulting in lower total cost of ownership while improving reliability, application performance, and network security.The Network Engineer is responsible for designing, implementing, and managing the network infrastructure of our customers to ensure maximum uptime for their users. The role includes design, configuration, documentation, and troubleshooting network-related items ranging from basic to complex. The Network Engineer is the primary escalation point for the Zayo NOC for all related support issues. This position will be primarily focused on our Prisma SD-WAN solution.Responsibilities:Designing and implementing Prisma SD-WAN network solutions and/or improving the efficiency of current networks.Installing, configuring, and supporting Prisma SD-WAN network equipment.Maintain best practice documentation and other reference materials to document procedures and methods for the engineering team.Report network status to key stakeholders and leadership teams.Provide assistance to team members and operations teams for implementations, troubleshooting, and repair of network installations and deployments.Providing courteous and professional communication with internal departments, customers, and vendors.Ensuring Zayo Networks' standards are followed for each client and internal department interaction.Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.Work escalations from the Zayo NOC Support teams to troubleshoot issues and outages.Participate in the On Call engineering rotation.Customer-facing position, responsible for working with other network engineering teams.Minimal travel - Company-wide meetings and customer visits (travel less than 5%).Other related tasks as assigned.Qualifications:Network Engineering configuration and troubleshooting experience with exposure to the following areas:Required: strong knowledge of Prisma SD-WAN (Palo Alto) edge Networking & Security.Desired (not required): SD-WAN experience with VMware, Versa, and/or Prisma SD-WAN.Knowledge of Network Diagnostics, protocols, and disciplines: BGP, OSPF, QoS, SNMP, VLANs, STP, and VRF-LITE.Strong IPv4 subnetting knowledge and knowledge of IPv6 addressing.Knowledge of edge network security, encryption technologies & best practices.Ability to explain network-related issues to both technical and non-technical internal and external teams.Education/Experience:Required: CCNA (Cisco Certified Network Associate) or CCNP (Cisco Certified Network Professional).Bachelor's degree in Information Technology or equivalent work or military experience.4+ years' experience as Tier 3 Support at an ISP/MSP.OR2+ years as a Network Engineer or higher supporting enterprise customers of all sizes.Base Salary Range:
$78,500 - $117,705 USD/annually, commensurate with experience.Benefits, Rewards & Wellness:Excellent Health, Dental & Vision Insurance.Retirement 401(k) Savings Plan.Fitness membership discounts.Generous paid time off policy including paid parental leave.Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Prisma SD-WAN Network Engineer
Zayo is a managed network service provider focused on the emerging SDN market. As a pioneer in the SD-WAN segment, Zayo has the platform and the expertise to help enterprises quickly transition from inefficient legacy networks to SDN-based operations resulting in lower total cost of ownership while improving reliability, application performance, and network security.The Network Engineer is responsible for designing, implementing, and managing the network infrastructure of our customers to ensure maximum uptime for their users. The role includes design, configuration, documentation, and troubleshooting network-related items ranging from basic to complex. The Network Engineer is the primary escalation point for the Zayo NOC for all related support issues. This position will be primarily focused on our Prisma SD-WAN solution.Responsibilities:Designing and implementing Prisma SD-WAN network solutions and/or improving the efficiency of current networks.Installing, configuring, and supporting Prisma SD-WAN network equipment.Maintain best practice documentation and other reference materials to document procedures and methods for the engineering team.Report network status to key stakeholders and leadership teams.Provide assistance to team members and operations teams for implementations, troubleshooting, and repair of network installations and deployments.Providing courteous and professional communication with internal departments, customers, and vendors.Ensuring Zayo Networks' standards are followed for each client and internal department interaction.Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.Work escalations from the Zayo NOC Support teams to troubleshoot issues and outages.Participate in the On Call engineering rotation.Customer-facing position, responsible for working with other network engineering teams.Minimal travel - Company-wide meetings and customer visits (travel less than 5%).Other related tasks as assigned.Qualifications:Network Engineering configuration and troubleshooting experience with exposure to the following areas:Required: strong knowledge of Prisma SD-WAN (Palo Alto) edge Networking & Security.Desired (not required): SD-WAN experience with VMware, Versa, and/or Prisma SD-WAN.Knowledge of Network Diagnostics, protocols, and disciplines: BGP, OSPF, QoS, SNMP, VLANs, STP, and VRF-LITE.Strong IPv4 subnetting knowledge and knowledge of IPv6 addressing.Knowledge of edge network security, encryption technologies & best practices.Ability to explain network-related issues to both technical and non-technical internal and external teams.Education/Experience:Required: CCNA (Cisco Certified Network Associate) or CCNP (Cisco Certified Network Professional).Bachelor's degree in Information Technology or equivalent work or military experience.4+ years' experience as Tier 3 Support at an ISP/MSP.OR2+ years as a Network Engineer or higher supporting enterprise customers of all sizes.Base Salary Range:
$78,500 - $117,705 USD/annually, commensurate with experience.Benefits, Rewards & Wellness:Excellent Health, Dental & Vision Insurance.Retirement 401(k) Savings Plan.Fitness membership discounts.Generous paid time off policy including paid parental leave.Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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