EssilorLuxottica
Oakley - Licensed Optician
EssilorLuxottica, Milpitas, California, United States, 95035
Requisition ID:
859732Store #:
00B004 Milpitas StorePosition:
Full-Time
Established in 1975 and headquartered in Southern California, Oakley is one of the leading sports brands in the world. The holder of more than 600 patents, Oakley is continually seeking problems, solving them with inventions and wrapping those inventions in art. We call it Mad Science, and it lives in everything that fuels our passion; our athletes, our employees, our culture, our brand.EssilorLuxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.GENERAL FUNCTION:As an Optician you will act as an ambassador for Oakley with the aim to educate and push the boundaries of what is possible through elevating performance of our customers; both on and off the field. As a business leader within Oakley Retail, you will engage the community, inspire learning among the team, grow the business through exceptional customer service, and ensure Oakley customers receive the highest performance from our optical products and services.MAJOR DUTIES AND RESPONSIBILITIESCreates an exceptional customer experience and shows urgency in providing service to customers and satisfying their needs.Demonstrates superior product knowledge; takes the initiative to accurately describe the features & benefits of various lenses & frames using appropriate tools to reinforce the customers' final selection.Acts as a leader in optical operations and works in partnership with Store Management to determine growth opportunities for Rx expansion as a driver of the overall business.Fosters an environment of learning where all team members become experts in our optical products and service offerings.Engages and builds relationships with the local community to attract a new customer base.Anticipates problems; explores underlying reasons for customer issues; strives to develop long-term solutions to problems & ensures customers are satisfied and expectations are exceeded.Performs work accurately and thoroughly utilizing all technology despite time, pressure, and customer volume, troubleshooting issues as they arise.Supports daily Retail Operational functions, follows all operating policies & procedures and partners with all members of the management team.Take pride in store appearance, shows initiative to assist the store team in maintaining the store's visual objectives, housekeeping standards, and assisting with floor and fixture changes.Helps foster an inclusive culture by treating customers and colleagues with respect.BASIC QUALIFICATIONSCurrent State Optician LicenseHigh School Graduate or EquivalentKnowledge of current optical theory and practices1+ years of retail sales experienceAvailability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, and holidaysStrong communication skills (verbal & written), including strong relationship building skillsAbility to be on your feet most of the day or moving on the sales floor or stock roomAbility to maneuver merchandise and lift up to 40 lbs.Physical activities include engaging in repetitive motions, bending, kneeling, twisting, stretching, squatting, pushing, pulling, stooping, lifting, climbing, carrying, walking, reaching and/or using a step stool on a frequent basisPREFERRED QUALIFICATIONSOptical dispensing experiencePay Range: 24.40-40.20Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
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859732Store #:
00B004 Milpitas StorePosition:
Full-Time
Established in 1975 and headquartered in Southern California, Oakley is one of the leading sports brands in the world. The holder of more than 600 patents, Oakley is continually seeking problems, solving them with inventions and wrapping those inventions in art. We call it Mad Science, and it lives in everything that fuels our passion; our athletes, our employees, our culture, our brand.EssilorLuxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.GENERAL FUNCTION:As an Optician you will act as an ambassador for Oakley with the aim to educate and push the boundaries of what is possible through elevating performance of our customers; both on and off the field. As a business leader within Oakley Retail, you will engage the community, inspire learning among the team, grow the business through exceptional customer service, and ensure Oakley customers receive the highest performance from our optical products and services.MAJOR DUTIES AND RESPONSIBILITIESCreates an exceptional customer experience and shows urgency in providing service to customers and satisfying their needs.Demonstrates superior product knowledge; takes the initiative to accurately describe the features & benefits of various lenses & frames using appropriate tools to reinforce the customers' final selection.Acts as a leader in optical operations and works in partnership with Store Management to determine growth opportunities for Rx expansion as a driver of the overall business.Fosters an environment of learning where all team members become experts in our optical products and service offerings.Engages and builds relationships with the local community to attract a new customer base.Anticipates problems; explores underlying reasons for customer issues; strives to develop long-term solutions to problems & ensures customers are satisfied and expectations are exceeded.Performs work accurately and thoroughly utilizing all technology despite time, pressure, and customer volume, troubleshooting issues as they arise.Supports daily Retail Operational functions, follows all operating policies & procedures and partners with all members of the management team.Take pride in store appearance, shows initiative to assist the store team in maintaining the store's visual objectives, housekeeping standards, and assisting with floor and fixture changes.Helps foster an inclusive culture by treating customers and colleagues with respect.BASIC QUALIFICATIONSCurrent State Optician LicenseHigh School Graduate or EquivalentKnowledge of current optical theory and practices1+ years of retail sales experienceAvailability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, and holidaysStrong communication skills (verbal & written), including strong relationship building skillsAbility to be on your feet most of the day or moving on the sales floor or stock roomAbility to maneuver merchandise and lift up to 40 lbs.Physical activities include engaging in repetitive motions, bending, kneeling, twisting, stretching, squatting, pushing, pulling, stooping, lifting, climbing, carrying, walking, reaching and/or using a step stool on a frequent basisPREFERRED QUALIFICATIONSOptical dispensing experiencePay Range: 24.40-40.20Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
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