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Social Finance, Inc. (SoFi)

Credit Card Segment Lead

Social Finance, Inc. (SoFi), Jacksonville, North Carolina, United States, 28540


If so, you are in the right place! Get started by entering your personal confirmation number below.You are now leaving the SoFi website and entering a third-party website. SoFi has no control over the content, products or services offered nor the security or privacy of information transmitted to others via their website. We recommend that you review the privacy policy of the site you are entering. SoFi does not guarantee or endorse the products, information or recommendations provided in any third party website.Business Unit: FL - Jacksonville, DE - Claymont, NC - Charlotte, CA - San Francisco HQ, NY - New York City, TX - FriscoShape a brighter financial future with us.Together with our members, we’re changing the way people think about and interact with personal finance.We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way.

Join us to invest in yourself, your career, and the financial world.SoFi’s card business aims to offer competitive and differentiated credit cards to existing members and to consumers in the open market. In this role, you will lead the credit card segments for SoFi.You will define the credit card value proposition and pricing for the prime and member segments in the role. You will work with cross-functional partners including marketing, credit risk, and data science partners to define a targeting strategy that optimizes customer value, risk, and returns.You will be accountable for the segment growth trajectory and profitability in your role.What you’ll do:

Define and own the value proposition (incl. Product, Rewards, & Pricing), in collaboration with our marketing and product teamsOwn the P&L for the SoFi credit card segmentsWork closely with marketing and credit risk partners to develop & refine a targeting strategy (framework, models) that results in profitable and resilient new account originationsAnalyze segment performance at the portfolio level and by vintage to drive insights and optimizationHold an oversight role on key business decisions and tech requirements for critical projectsBuild a Test & Learn agenda, in collaboration with cross-functional partners, to optimize product and pricing for the segments. Develop analytical insights from historical testingMonitor competitive activity and competitive offers by channel, and incorporate insights into go-forward strategiesDevelop and provide regular reporting and business updates on segment performance, including to senior and executive leadershipDevelop and execute durable business plans with clear requirements, constraints, ownership, and deliverablesDrive alignment and buy-in on solutions and strategies to meet the needs of the members and business goalsOrganize, manage, and plan complex projects and programsWhat you’ll need:

15+ years of related experience preferredExpert change management skills and experience developing and driving project plans that address member needs and expand market shareStrong leadership skills with the ability to effectively influence departmental and cross-functional teams focused on delivering new or upgrading existing productsExcellent communication and collaboration skills with the ability to tailor communication to varying audiences to enable key partners and stakeholders to deliver as one teamFounders Mentality (action orientation, high sense of ownership, problem-solving mentality, hands-on management)Strong analytical skills and ability to distill complex information into their most fundamental truthsProven ability to deliver critical initiatives in partnership with cross-functional teamsDevelop clarity and structure in a dynamic environmentSound understanding of credit card economics and credit risk dynamicsPrior experience running complex credit card analyses desiredProficiency in SQL/Python preferredCompensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.To view all of our comprehensive and competitive benefits, visit our

Benefits at SoFi

page!Pay range: $153,600.00 - $264,000.00Payment frequency: AnnualThis role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above.SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, national origin, age, physical or medical disability, marital status, sexual orientation, or any other basis prohibited by applicable law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.#J-18808-Ljbffr