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Tata Consultancy Services

Business Analyst

Tata Consultancy Services, Chicago, Illinois, United States, 60290


Role:

Business Analyst with Insurance Domain specialized in Surety bonds

Domain Expertise

Surety Bond Types and Processes: Understanding different types of surety bonds (contract, commercial, fidelity bonds) and the processes involved in issuing, managing, and underwriting them.Agency Management: Understanding the operations and management of insurance agencies, including sales processes, client relationships, and regulatory compliance.Business Analysis

Skilled in eliciting requirements through meetings with business users and the development team, as well as through document analysis. Capable of distinguishing between user needs and wants.Expertise in conducting gap analysis to identify discrepancies between current processes and future state requirements.Ability to assess the impact of changes on existing systems, processes, and organizational structure.Legacy System Modernization

Possess in-depth knowledge of the insurance business, with experience in modernizing insurance applications written in legacy technologies such as Delphi and VB. Additionally, have a strong understanding of system architecture, workflows, and data structures.Experience in creating data mapping documents to translate legacy data formats to new system formats.Agile Methodology

Thorough understanding of Agile principles like iterative development, incremental delivery, and continuous improvement.Proficient in writing clear and concise user stories, breaking them down into manageable tasks, and grouping them into epics and features.Experience working with Scrum (sprints, daily stand-ups, sprint reviews) and Safe Agile Practices.Skilled in creating, assigning, and tracking Jira tickets, ensuring all user stories and tasks are well-documented and progress is monitored.Technical Understanding

Basic knowledge of programming languages (e.g., SQL, Java, Python) to understand developers’ perspectives and facilitate better communication.Familiarity with database concepts, including relational databases, SQL queries, and data modeling.Understanding of system architecture principles, including client-server models, microservices, and cloud computing.Communication And Collaboration

Strong ability to engage with stakeholders at all levels, from end-users to senior executives, ensuring their needs and expectations are met.Experience in facilitating requirements workshops, brainstorming sessions, and solution design meetings.Skilled in mediating conflicts and finding common ground among stakeholders with differing viewpoints.Required Qualifications

15+ years of experience in Business Analysis in Software Delivery Cycle in Insurance domain.10+ years of experience working in Agile Environments creating Epics, Features, User Stories, Bugs, Product Backlogs and Spikes in JIRA.7+ years of experience working in projects modernizing legacy insurance applications to modern web technologies such as React-JS, Spring boot and microservices.Good understanding of Delphi and MS SQL, including legacy codebases, to effectively refactor, migrate, or integrate components into modern web based architecture.Experience in facilitating Sprint look ahead with Technical Teams and provide guidance on product features.Skilled in creating process diagrams using Microsoft Visio or similar tools (e.g., Lucidchart, Draw.io).3+ years of experience in migrating data from MS SQL to a modern database solution suitable for web applications (e.g., PostgreSQL, MySQL). Understanding data modeling and schema design.Certified Scrum Product Owner (CSPO) from Scrum Alliance.Understanding of user interface (UI) and user experience (UX) design principles to ensure the modernized application is intuitive, responsive, and user-friendly.Proven ability to work effectively with cross-functional teams, including developers, QA teams, and stakeholders at various level.

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