Tevapharm
Analyst Returns and Rebate Support
Tevapharm, Parsippany, New Jersey, us, 07054
Parsippany, United States, New Jersey, 07054Job Id: 56442Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List.The opportunity
The Returns and Rebate Support Analyst will perform a critical role in the analysis of expired returns and recall cycles. This will include ensuring that the returns and recalls have been issued in accordance with Teva’s policies and procedures. The Returns and Rebate Support Analyst will manage the relationship with large accounts and work through any discrepancies as they arise. The Analyst will report to the Manager, Returns and Rebate Support.How you’ll spend your day
ESSENTIAL RESPONSIBILITIESCalculate and validate fees for recalled products. Ensure payments are in accordance with Teva's and/or customers' policies.Ensure Return Authorizations and Quality Complaints are processed timely and in accordance with Teva’s policies.Assist to perform maintenance and closing details for expired returns and recall cycles.Process Quality Assurance Services Weekly Compensation Report by processing credits for quality returns and issuing checks.Assist with Teva Returns Mailbox to streamline customer complaints/issues, requesting additional information regarding an overage/damage, populating Return Manual Authorizations, and sending out FedEx labels.Communicate with management regarding return requests outside of Teva's policies.Communicate with customers regarding RA instructions as well as return denials.Maintain logs for monthly accrual submission.Provide support and documentation to internal and external auditors.Comply with all SOX requirements.Demonstrate professional standards with business contacts to maintain Teva’s reputation within the pharmaceutical community.Follow Teva Safety, Health and Environmental policies and procedures.Other projects/duties as required/assigned.Your experience and qualifications
REQUIREMENTSBachelor’s degree in Business or Finance preferred, HS Diploma or equivalent required.Minimum 3 years in the following:
Experience with pharmaceutical returns.Experience with Flex/Model N, Enterprise BI, SAP, and iSeries.
Detail-oriented, organized, and deadline sensitive.Microsoft Office skills, advanced Excel skills (VLOOKUP, IF, CONCATENATE, etc.).Enjoy a more rewarding choice
We offer a competitive benefits package, including Medical, Dental, Vision, and Prescription coverage starting on the first day. We also offer Disability and Life Insurance, Paid Time Off, Paid Holidays, 6% match on the 401(k), Employee Stock Purchase Plan, and Tuition Assistance.Teva’s Equal Employment Opportunity Commitment
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all.
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The Returns and Rebate Support Analyst will perform a critical role in the analysis of expired returns and recall cycles. This will include ensuring that the returns and recalls have been issued in accordance with Teva’s policies and procedures. The Returns and Rebate Support Analyst will manage the relationship with large accounts and work through any discrepancies as they arise. The Analyst will report to the Manager, Returns and Rebate Support.How you’ll spend your day
ESSENTIAL RESPONSIBILITIESCalculate and validate fees for recalled products. Ensure payments are in accordance with Teva's and/or customers' policies.Ensure Return Authorizations and Quality Complaints are processed timely and in accordance with Teva’s policies.Assist to perform maintenance and closing details for expired returns and recall cycles.Process Quality Assurance Services Weekly Compensation Report by processing credits for quality returns and issuing checks.Assist with Teva Returns Mailbox to streamline customer complaints/issues, requesting additional information regarding an overage/damage, populating Return Manual Authorizations, and sending out FedEx labels.Communicate with management regarding return requests outside of Teva's policies.Communicate with customers regarding RA instructions as well as return denials.Maintain logs for monthly accrual submission.Provide support and documentation to internal and external auditors.Comply with all SOX requirements.Demonstrate professional standards with business contacts to maintain Teva’s reputation within the pharmaceutical community.Follow Teva Safety, Health and Environmental policies and procedures.Other projects/duties as required/assigned.Your experience and qualifications
REQUIREMENTSBachelor’s degree in Business or Finance preferred, HS Diploma or equivalent required.Minimum 3 years in the following:
Experience with pharmaceutical returns.Experience with Flex/Model N, Enterprise BI, SAP, and iSeries.
Detail-oriented, organized, and deadline sensitive.Microsoft Office skills, advanced Excel skills (VLOOKUP, IF, CONCATENATE, etc.).Enjoy a more rewarding choice
We offer a competitive benefits package, including Medical, Dental, Vision, and Prescription coverage starting on the first day. We also offer Disability and Life Insurance, Paid Time Off, Paid Holidays, 6% match on the 401(k), Employee Stock Purchase Plan, and Tuition Assistance.Teva’s Equal Employment Opportunity Commitment
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all.
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