Clinical Nurse Manager/ 40hr Days- Mother Baby - (Job Number: 3304226)

Job Summary:Under the administrative direction of the Nurse Director, the Clinical Nurse Manager identifies, develops, and oversees policies and procedures that support excellence in clinical practice and foster an environment of care which reflects the mission and vision of Newton-Wellesley Hospital. As a leader, the Clinical Nurse Manager is responsible for supporting and maintaining quality standards of nursing care and practice within the clinical area.The Clinical Nurse Manager participates in and maintains a collaborative relationship with all disciplines and departments within the organization to create positive patient outcomes, to meet the needs of the unit and the staff, as well as, support and maintain a professional practice environment.The Clinical Nurse Manager, in collaboration with the Nurse Director, is responsible for the recruitment and retention of employees and partnering with the medical leadership to support organizational and departmental goals.Essential Functions:Maintains NWH CAREfirst standards of behavior while working toward accomplishing the hospital goals and meeting our customers’ expectations.Effectively communicates the mission and values of Newton-Wellesley Hospital to staff and patients.Assists in developing departmental short-term goals in concert with the organizational goals.Clinical Operations ManagementAssists with the implementation and evaluation of nursing practices and the delivery of patient careAssists with setting priorities in coordinating patient care services and unit activitiesSolves problems and manages conflicts in a timely, efficient, and effective mannerPromotes an environment for learning and team buildingAssists in the design and implementation of staffing patterns responsive to a dynamic care environmentParticipates on hospital committeesPresides and/or participates in regularly scheduled staff meetings and other meetings as requiredPromotes collaboration among staff, medical, and administrative colleaguesCommunicates with the other departments to assure needed services are providedRounds regularly on staff and patientsServes as a clinical resource in the delivery of patient careActs as a change agent and supports staff through the change processIdentifies and addresses staff, patient, and family issues and concernsQuality Assurance/Quality ManagementCollaborates with the Nurse Director and other departments/disciplines to develop and maintain ongoing quality improvement and patient safety activitiesIdentifies opportunities for improving nursing practiceMonitors and evaluates the documentation of nursing practice and patient careEncourages and facilitates staff participation in quality improvement activitiesParticipates in the resolution of patient/family complaintsPromotes and supports service excellence and patient satisfactionAssists in maintaining and implementing department policies and procedures in accordance with Joint Commission, DPH, and other regulatory agenciesAssists in follow up on safety reportsEnsures a safe environment for patient and staffAssists in the development, promotion, and support of employee engagement initiativesHuman Resources ManagementProvides leadership and direction for the staffAssists in recruiting and retaining competent and compassionate staffAssists in overseeing the orientation process for new employeesDelegates to and supervises staff effectivelyCoaches and mentors staffIdentifies own learning needs and areas for growthAssists with the development of educational programsUses behavioral questioning and the peer interviewing process for the recruitment and retention of competent and compassionate staffIdentifies staff competency and learning needs and supports their developmentCollaborates with the Nurse Director to establish work schedules and assigns staff to specified areas of responsibilityCollaborates with the Nurse Director on recruitment, retention, and other employee related issuesPrepares performance appraisal documents in accordance with hospital policy and procedureServes as a role model for accountability and professional performanceHolds self and staff to hospital standardsTakes corrective and/or disciplinary action when appropriateFinance ManagementAssists with the preparation of the department’s annual operating and capital budgetsAssists in monitoring staffing patterns based on annual budgetAssists in the development of plans to enhance revenue production and/or decrease costAssists with the review of departmental productivity reports and develops variance summariesSubmits weekly payrollFollows purchasing and requisition requests policiesQualifications:Current RN license in the Commonwealth of MassachusettsMinimum 3 years nursing experienceDemonstrated leadership ability required; management experience preferredDemonstrated and consistent skills in communication, organization, team building, priority setting, customer service, problem solving, and time managementSpecialty experience and certification preferredBSN required, Master’s degree preferredCPR training requiredEvidence of continuing educationCompetence with Microsoft Office applications, Excel, Word, PowerPointEEO Statement:Mass General Brigham is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.NWH Main Campus (NWHMAIN)2014 Washington StreetNewton, 02462

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