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Capital One

UX/UI Designer - Capital One Software

Capital One, Richmond, Virginia, United States, 23214


11 West 19th Street (22008), United States of America, New York, New YorkUX/UI Designer - Capital One Software

Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market.Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward.We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One UX/UI Designer, you'll have the opportunity to be on the forefront of building this business and bring these tools to market.We are currently seeking an experienced UX/UI Designer to join our team. We are passionate about advocating for user needs and delivering innovative, world-class products.The Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you're an innovator and storyteller who embraces an environment where you can experiment and learn, we would love to hear from you.What You'll Do:

You'll be asked to handle a variety of responsibilities, including:Collaboration & Connection

Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experienceAdvocating for the customer through human centered design methods, including: discovery, research, ideation, whiteboard sessions, and user testingSupporting design-led workshops to engage and build alignment across different partners and teamsProactively offers recommendation and solutions by championing prioritization of design centered product enhancements grounded in research and analysisConnecting with design community peers in service of learning, sharing, and teachingWorking with partners and teams across various geographiesEmbracing and advocating for an experience mindset - this is as important to the work as the resultsParticipating in hiring by reviewing resumes, conducting interviews and attending consensusDiscovery & Delivery

Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunitiesDemonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teamsParticipate in end-to-end product design by:Working with researchers to understand customer needs and define opportunities through usability and empathy studiesFraming problems, determining insights, and defining visual designs to serve customer needsCreating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypesDesigning within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelinesSupporting effective storytelling and presentation of visual concepts to various stakeholdersCreating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleaguesBasic Qualifications

At least 4 years of experience with UX and UI designPreferred Qualifications

Designing for cross-channel experiencesComfortable working with Product and Tech partnersFamiliarity with design and prototyping tools, such as: Adobe Products, Sketch and/or FigmaFamiliarity with working and contributing to an established design systemAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $134,100 - $153,000 for Pr. Associate, DesignSan Francisco and San Jose, California (Hybrid On-Site): $142,100 - $162,100 for Pr. Associate, DesignCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace.

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