Logo
JPMorgan Chase & Co.

Lead Software Engineer - ServiceNow

JPMorgan Chase & Co., Plano, Texas, us, 75086


We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorgan Chase within the IP Digital Workflows organization, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job Responsibilities

Executes creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems.

Develops secure high-quality production code, and reviews and debugs code written by others.

Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems.

Leads evaluation sessions with external vendors and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture.

Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies.

Collaborates with the Business Analysis team for producing estimates and technology-aligned agile delivery plans.

Adds to team culture of diversity, equity, inclusion, and respect.

Required Qualifications, Capabilities, and Skills

Formal training or certifications in software engineering concepts and 5+ years of applied experience.

Hands-on practical experience delivering system design, application development, testing, and operational stability.

Advanced in one or more programming languages.

Proficiency in automation and continuous delivery methods.

Advanced understanding of agile methodologies, Application Resiliency, and Security.

Hands-on experience in the ServiceNow platform with experience implementing workflows, flows, catalog items, and workspaces.

Experience implementing inbound and outbound API integrations (REST).

Experience should span writing custom widgets, tool navigation, configuration, and scripting with JavaScript.

Experience in implementing business rules and scripts, including client scripts, fix scripts, and scheduled jobs.

Extensive knowledge of best practices developing in the ServiceNow platform or proven ability to learn a new platform quickly with excellent analytical, debugging, and problem-solving skills.

Preferred Qualifications, Capabilities, and Skills

CSM, ITSM, Workspace experience.

Service portal experience.

ServiceNow Certifications.

#J-18808-Ljbffr