Prestige Care and Rehabilitation - Pinewood Terrace
Community Relations Director - Assisted Living
Prestige Care and Rehabilitation - Pinewood Terrace, Caldwell, Idaho, United States, 83607
Salary Range:
$50,000 - $65,000 + Monthly Commission!Position Details:
Status: FulltimeShift: DaySchedule: VariousWorking Hours Start: VariousWorking Hours End: VariousWhat does the Community Relations Director do?You are the brand ambassador of your assisted living/memory care community, charged with driving census (occupancy) there. You will give engaging and memorable community tours, market our community to the area to build our brand as “the place to live,” greet prospective residents and their families, visit other healthcare influencers in the market to build referral relationships, and more. If you are an outgoing, memorable, goal-oriented team player that goes above and beyond to hit the mark, this job is for you.Why join the Prestige Care Family in the Community Relations Director role?Want a sales + marketing role that really does matter? This does. You are selling a lifestyle, comfort, security, and a home-like setting where our residents thrive.We have a strong promote-from-within culture, with a defined career path so you can level up your career to a regional or multi-site role.A competitive and comprehensive benefits package (medical/dental/vision/EAP/401k match, etc.) with 3 weeks of PTO on top of standard holidays.Comprehensive onboarding and training/development program for all new Community Relations Directors.Be part of the leadership team at our community, creating a personal brand as a senior living subject matter expert in your region.Our 35+ year old, family-owned and operated organization (with over 80 locations in 8 states) means we aren’t too small, but not too big. You are known here.In this job, every day you will…Initiate and carry out marketing calls and complete inbound marketing presentations by contacting discharge planners, doctors’ offices, senior centers, and other organizations. Answer telephone inquiries, send out brochures, and make follow-up calls to close the deal.Meet census goals through ongoing communication and meet standards set by the Executive Director and other regional sales leadership.Conduct community tours, home visits, and assessments offering an overview of the services, lifestyle, convenience, and benefits of the community, always following the company’s sales process, guidelines, and philosophy.Document database information and keep the Executive Director and department heads updated on inquiries, tours, outreach plans, and move-ins and move-outs.Represent the community in welcoming prospective residents, family members, referral sources, and the public in a positive, helpful, and caring manner demonstrating community mission and philosophy.Maintain accurate database records of reserved and occupied units, communicating this information to the executive director and the sales and marketing director. Prepare and distribute marketing reports in a timely and accurate manner.Attend business and community events where referral sources, prospective residents, caregivers, and their advisors are in attendance.Education & Experience needed to qualify:A two-year Associate Degree and a minimum of one year of sales and marketing experience or two years of sales and marketing experience, preferably in the assisted living/memory care/senior care space. Experience with budgets, closing sales, and public speaking is needed. Access to a personal car and ability to travel frequently, with a valid driver’s license being a must.Ways you can advance beyond the Community Relations Director role:Once you master this role, you could consider the Sales Specialist, Executive Director, Regional Director of Sales & Marketing, or other jobs with Prestige Care.EOE/M/F/VETS/DISABLED – At Prestige, it is our promise to personally touch lives every day. We are committed to a diverse and inclusive workforce that represents all of us, coming from different experiences, cultures, backgrounds, and viewpoints.Questions? Contact AutumnWindED@prestigecare.comInformation About Prestige Assisted Living at Autumn Wind:Located at 200 W. Beech Street in Caldwell, Idaho, Prestige Assisted Living at Autumn Wind has 60 apartments of assisted living, as well as 15 units of memory care. Autumn Wind has a strong reputation in the area as an employer-of-choice and has won awards.Our Executive Director has built out a robust employee retention fund to support our staff, and has a competitive and comprehensive benefits package for all full-time team members. When help is needed, all department heads pitch in – it’s a true team culture at Autumn Wind.Who Is Prestige Care?Prestige Care is a family of over 75 skilled nursing + post-acute care centers, as well as assisted living and memory care communities in 8 Western states. We are committed to career development and advancement, ensuring a collaborative, team-oriented environment.
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$50,000 - $65,000 + Monthly Commission!Position Details:
Status: FulltimeShift: DaySchedule: VariousWorking Hours Start: VariousWorking Hours End: VariousWhat does the Community Relations Director do?You are the brand ambassador of your assisted living/memory care community, charged with driving census (occupancy) there. You will give engaging and memorable community tours, market our community to the area to build our brand as “the place to live,” greet prospective residents and their families, visit other healthcare influencers in the market to build referral relationships, and more. If you are an outgoing, memorable, goal-oriented team player that goes above and beyond to hit the mark, this job is for you.Why join the Prestige Care Family in the Community Relations Director role?Want a sales + marketing role that really does matter? This does. You are selling a lifestyle, comfort, security, and a home-like setting where our residents thrive.We have a strong promote-from-within culture, with a defined career path so you can level up your career to a regional or multi-site role.A competitive and comprehensive benefits package (medical/dental/vision/EAP/401k match, etc.) with 3 weeks of PTO on top of standard holidays.Comprehensive onboarding and training/development program for all new Community Relations Directors.Be part of the leadership team at our community, creating a personal brand as a senior living subject matter expert in your region.Our 35+ year old, family-owned and operated organization (with over 80 locations in 8 states) means we aren’t too small, but not too big. You are known here.In this job, every day you will…Initiate and carry out marketing calls and complete inbound marketing presentations by contacting discharge planners, doctors’ offices, senior centers, and other organizations. Answer telephone inquiries, send out brochures, and make follow-up calls to close the deal.Meet census goals through ongoing communication and meet standards set by the Executive Director and other regional sales leadership.Conduct community tours, home visits, and assessments offering an overview of the services, lifestyle, convenience, and benefits of the community, always following the company’s sales process, guidelines, and philosophy.Document database information and keep the Executive Director and department heads updated on inquiries, tours, outreach plans, and move-ins and move-outs.Represent the community in welcoming prospective residents, family members, referral sources, and the public in a positive, helpful, and caring manner demonstrating community mission and philosophy.Maintain accurate database records of reserved and occupied units, communicating this information to the executive director and the sales and marketing director. Prepare and distribute marketing reports in a timely and accurate manner.Attend business and community events where referral sources, prospective residents, caregivers, and their advisors are in attendance.Education & Experience needed to qualify:A two-year Associate Degree and a minimum of one year of sales and marketing experience or two years of sales and marketing experience, preferably in the assisted living/memory care/senior care space. Experience with budgets, closing sales, and public speaking is needed. Access to a personal car and ability to travel frequently, with a valid driver’s license being a must.Ways you can advance beyond the Community Relations Director role:Once you master this role, you could consider the Sales Specialist, Executive Director, Regional Director of Sales & Marketing, or other jobs with Prestige Care.EOE/M/F/VETS/DISABLED – At Prestige, it is our promise to personally touch lives every day. We are committed to a diverse and inclusive workforce that represents all of us, coming from different experiences, cultures, backgrounds, and viewpoints.Questions? Contact AutumnWindED@prestigecare.comInformation About Prestige Assisted Living at Autumn Wind:Located at 200 W. Beech Street in Caldwell, Idaho, Prestige Assisted Living at Autumn Wind has 60 apartments of assisted living, as well as 15 units of memory care. Autumn Wind has a strong reputation in the area as an employer-of-choice and has won awards.Our Executive Director has built out a robust employee retention fund to support our staff, and has a competitive and comprehensive benefits package for all full-time team members. When help is needed, all department heads pitch in – it’s a true team culture at Autumn Wind.Who Is Prestige Care?Prestige Care is a family of over 75 skilled nursing + post-acute care centers, as well as assisted living and memory care communities in 8 Western states. We are committed to career development and advancement, ensuring a collaborative, team-oriented environment.
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