Optum
APC Manager - Clinical Services - New Jersey - Optum
Optum, Basking Ridge, New Jersey, us, 07920
Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere.
As a team member of our Landmark product, we help bring home-based medical care to complex, chronic patients. This life-changing work helps give older adults more days at home.
We're connecting care to create a seamless health journey for patients across care settings. Join us to start
Caring. Connecting. Growing together.
The Landmark Health Clinical Team Manager (CTM) will directly manage the daily operations of the field staff Nurse Practitioners. Under the direction of the Regional Manager, the CTM will assist in planning strategies that result in efficiently managing specific markets while ensuring high quality services to our members. The CTM will be responsible for monitoring key performance metrics and quality improvement as well as procure internal and external relationships which will support expansion and success of HouseCalls business initiatives.
In this role you will have the ability to achieve work life balance. Flexible scheduling offered where providers can flex their time over the 7-day work week.
Primary Responsibilities:
Program Management and Responsibilities:
Serve as a mentor and coach to Landmark Practitioners (HCP's). The CTM will demonstrate clinical expertise and guidance, program insight, and support in all aspects of the role.Plan and conduct Ride Along visits in accordance with guidelines set forth by senior leadership.Travel is expected and is dependent upon specific market and geographical needs.Assist in hiring and training new HCP's.Ensure enterprise, department, HIPAA, and regulatory compliance: Maintaining security of Protected Health Information (PHI) and Intellectual Property (IP).Responsible for all GSS functions: Update status change, terminations, PTO management, population, and network development reconciliation.Perform yearly common reviews and continually manage performance.Implement coaching plans and/or corrective action plans related to standards set forth by business initiatives.Regular meetings and collaboration with supporting departments to ensure operational efficiency.Providing solutions to scheduling, assignments, and staffing plans.Plan and develop compelling market strategies and present to Senior Leadership during Business Reviews.Workforce management: Manages demands of a rapidly changing staffing environment with resilience.Analyzes and makes fact-based decisions utilizing forecasting model.
Staff Development and Engagement:
Host monthly team meetings to communicate updates on company goals and performance: Monitor and address field concerns and communicate to senior leadership.Represents HouseCalls in a positive, solution focused manner that embodies our corporate values: Integrity, Compassion, Relationships, Innovation and Performance.Develop strategies to increase job satisfaction and reduce turnover rates.Identify key talent and provide opportunities for professional growth and career advancement.
You'll be rewarded and recognized for your performance in an environment that will challenge you and
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As a team member of our Landmark product, we help bring home-based medical care to complex, chronic patients. This life-changing work helps give older adults more days at home.
We're connecting care to create a seamless health journey for patients across care settings. Join us to start
Caring. Connecting. Growing together.
The Landmark Health Clinical Team Manager (CTM) will directly manage the daily operations of the field staff Nurse Practitioners. Under the direction of the Regional Manager, the CTM will assist in planning strategies that result in efficiently managing specific markets while ensuring high quality services to our members. The CTM will be responsible for monitoring key performance metrics and quality improvement as well as procure internal and external relationships which will support expansion and success of HouseCalls business initiatives.
In this role you will have the ability to achieve work life balance. Flexible scheduling offered where providers can flex their time over the 7-day work week.
Primary Responsibilities:
Program Management and Responsibilities:
Serve as a mentor and coach to Landmark Practitioners (HCP's). The CTM will demonstrate clinical expertise and guidance, program insight, and support in all aspects of the role.Plan and conduct Ride Along visits in accordance with guidelines set forth by senior leadership.Travel is expected and is dependent upon specific market and geographical needs.Assist in hiring and training new HCP's.Ensure enterprise, department, HIPAA, and regulatory compliance: Maintaining security of Protected Health Information (PHI) and Intellectual Property (IP).Responsible for all GSS functions: Update status change, terminations, PTO management, population, and network development reconciliation.Perform yearly common reviews and continually manage performance.Implement coaching plans and/or corrective action plans related to standards set forth by business initiatives.Regular meetings and collaboration with supporting departments to ensure operational efficiency.Providing solutions to scheduling, assignments, and staffing plans.Plan and develop compelling market strategies and present to Senior Leadership during Business Reviews.Workforce management: Manages demands of a rapidly changing staffing environment with resilience.Analyzes and makes fact-based decisions utilizing forecasting model.
Staff Development and Engagement:
Host monthly team meetings to communicate updates on company goals and performance: Monitor and address field concerns and communicate to senior leadership.Represents HouseCalls in a positive, solution focused manner that embodies our corporate values: Integrity, Compassion, Relationships, Innovation and Performance.Develop strategies to increase job satisfaction and reduce turnover rates.Identify key talent and provide opportunities for professional growth and career advancement.
You'll be rewarded and recognized for your performance in an environment that will challenge you and
#J-18808-Ljbffr