Infrastructure Engineer

No C to C OR Sponsorship AvailableThe Infrastructure Engineer is responsible for leading projects to onboard new customers to our managed IT services and ensure their success. They will play a critical role in building trust with new clients as a primary technical point of communication during the project. Our onboarding projects focus on discovering and documenting existing equipment, configurations, systems, applications, and workflows while seamlessly implementing our standard security and management toolsets and services. The position requires extensive experience with a diverse set of technologies including but not limited to firewalls, switches, servers, O365, Azure, VPN, and LOB Applications.Primary ResponsibilitiesCommunicating project timelines and details to the onboarding customer.Discovery and documentation of all IT related systems, applications, and processes of new clients.Implementing, or managing the implementation of, remote monitoring and management systems, MDR, email security gateway security, DNS filtering, server backups, and other solutions as part of our standard offering as part of a team.RequirementsBachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent work experience.At least 10 years of experience in server, network, and application technical support.Previous MSP experience is a plus.Proficiency in networking concepts and protocols.Experience with virtualization technologies (VMware, Hyper-V).

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