Morris Brown College
Student Accounts Specialist
Morris Brown College, Atlanta, Georgia, United States, 30383
MORRIS BROWN COLLEGE
ATLANTA, GEORGIA
Student Accounts Specialist
Overview
:
Reporting to the Controller, the Student Accounts Specialist is an important part of the finance team and a collaborative partner in meeting various institutional goals and objectives. The Student Accounts Specialist facilitates and maintains strong, collaborative relationships with Morris Brown College faculty, staff, and student population while identifying additional ways to be of service and ensuring complete customer satisfaction. This individual must uphold a high standard of professionalism and be able to work independently to complete tasks and identify solutions.
Responsibilities
:
Manage the day-to-day cash and accounts receivable related activities for the College. Responsibilities include student receivables (including 3rd party such as employee tuition reimbursement), charge and credit applications, account analysis and adjustment, monthly billing, refund distribution and customer service functions.
Exhibit a strong understanding of the office policies and procedures and can independently answer questions and solve problems autonomously in a quick and efficient manner with little to no oversight.
Serve as an advocate for and advisor to our student and parent population by helping them understand their rights and responsibilities regarding financial obligations to the College.
Produce and provide student account research and analysis. Foster the ability to analyze large complex sets of data related to both student accounts and non-federal student loans.
Summarize data efficiently and present it in an organized and thoughtful manner for administrative level review.
Receive and apply student account payments in accordance with office policy and procedures. Ensure student account posting information is accurate with extreme attention to detail.
Monitor and maintain aging receivables by tracking appropriate accounts and working with payers through delays in payment and other areas of concern.
Ensure strong collaborative efforts between the office of student accounts and the office of financial aid and scholarships.
Participate in New Student Orientation (NSO) and other required activities.
Collaborate with other departments to ensure knowledge and information transfer to create better quality of service for students and parents.
Comply with federal and state regulations as well as institutional and departmental policies.
Ensure the privacy of all Morris Brown students by understanding and exhibiting a strong understanding of the Family Education Rights and Privacy Act (FERPA).
Maintain business procedures to strengthen internal control. Participate regularly in process improvement initiatives under indirect supervision and oversight.
Apply critical thinking as needed within the scope of responsibilities, research issues/questions related to student financial and communication information to management in a timely and effective manner.
Demonstrate eagerness to cross-train and learn all functions and duties assigned to student accounts and related enrollment management areas.
Exercise sound judgment and can effectively handle multiple projects simultaneously in a deadline-driven environment.
Possess strong verbal, written communication, and interpersonal skills.
Other duties as assigned.
Knowledge, Skills, and Abilities
:
Strong knowledge of accounting principles.
Experience in accounting/billing or financial aid in an educational environment.
Strong organizational skills.
Advanced skill in Microsoft Office/Excel.
Familiarity with college payment, billing, and refund policies, institutional and FERPA confidentiality regulations; and Federal Title IV cash management regulations.
Education Requirements
:
Bachelor's degree and three years of relevant experience is required.
Preferences
:
A bachelor's degree in a business-related field.
Minimum of three years of experience in a billing and payment service-related field.
Minimum of three years of experience working with student accounts at an accredited institution of higher education.
Proficient with Microsoft Office.
Strong time management skills with the ability to work well in a team environment.
Proven detail-oriented work style in collaboration with effective written and verbal communication.
Capability to thrive in a fast-paced environment while being adaptable and receptive to change.
**Working hours will occasionally include evenings and weekends during peak periods including registration.
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ATLANTA, GEORGIA
Student Accounts Specialist
Overview
:
Reporting to the Controller, the Student Accounts Specialist is an important part of the finance team and a collaborative partner in meeting various institutional goals and objectives. The Student Accounts Specialist facilitates and maintains strong, collaborative relationships with Morris Brown College faculty, staff, and student population while identifying additional ways to be of service and ensuring complete customer satisfaction. This individual must uphold a high standard of professionalism and be able to work independently to complete tasks and identify solutions.
Responsibilities
:
Manage the day-to-day cash and accounts receivable related activities for the College. Responsibilities include student receivables (including 3rd party such as employee tuition reimbursement), charge and credit applications, account analysis and adjustment, monthly billing, refund distribution and customer service functions.
Exhibit a strong understanding of the office policies and procedures and can independently answer questions and solve problems autonomously in a quick and efficient manner with little to no oversight.
Serve as an advocate for and advisor to our student and parent population by helping them understand their rights and responsibilities regarding financial obligations to the College.
Produce and provide student account research and analysis. Foster the ability to analyze large complex sets of data related to both student accounts and non-federal student loans.
Summarize data efficiently and present it in an organized and thoughtful manner for administrative level review.
Receive and apply student account payments in accordance with office policy and procedures. Ensure student account posting information is accurate with extreme attention to detail.
Monitor and maintain aging receivables by tracking appropriate accounts and working with payers through delays in payment and other areas of concern.
Ensure strong collaborative efforts between the office of student accounts and the office of financial aid and scholarships.
Participate in New Student Orientation (NSO) and other required activities.
Collaborate with other departments to ensure knowledge and information transfer to create better quality of service for students and parents.
Comply with federal and state regulations as well as institutional and departmental policies.
Ensure the privacy of all Morris Brown students by understanding and exhibiting a strong understanding of the Family Education Rights and Privacy Act (FERPA).
Maintain business procedures to strengthen internal control. Participate regularly in process improvement initiatives under indirect supervision and oversight.
Apply critical thinking as needed within the scope of responsibilities, research issues/questions related to student financial and communication information to management in a timely and effective manner.
Demonstrate eagerness to cross-train and learn all functions and duties assigned to student accounts and related enrollment management areas.
Exercise sound judgment and can effectively handle multiple projects simultaneously in a deadline-driven environment.
Possess strong verbal, written communication, and interpersonal skills.
Other duties as assigned.
Knowledge, Skills, and Abilities
:
Strong knowledge of accounting principles.
Experience in accounting/billing or financial aid in an educational environment.
Strong organizational skills.
Advanced skill in Microsoft Office/Excel.
Familiarity with college payment, billing, and refund policies, institutional and FERPA confidentiality regulations; and Federal Title IV cash management regulations.
Education Requirements
:
Bachelor's degree and three years of relevant experience is required.
Preferences
:
A bachelor's degree in a business-related field.
Minimum of three years of experience in a billing and payment service-related field.
Minimum of three years of experience working with student accounts at an accredited institution of higher education.
Proficient with Microsoft Office.
Strong time management skills with the ability to work well in a team environment.
Proven detail-oriented work style in collaboration with effective written and verbal communication.
Capability to thrive in a fast-paced environment while being adaptable and receptive to change.
**Working hours will occasionally include evenings and weekends during peak periods including registration.
#J-18808-Ljbffr