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GovCIO

ServiceNow Administrator/Developer-ITSM

GovCIO, Providence, Rhode Island, us, 02912


GovCIO ServiceNow Administrator/Developer-ITSM Providence, Rhode Island

GovCIO is currently hiring for a ServiceNow Developer-ITSM to operate, maintain, and enhance the ServiceNow ITSM platform for a small Federal Government agency. This position will be located in Washington, DC and will be a fully remote position.ResponsibilitiesGuides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness.Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes.Capable of working independently as well as collaboratively with remote teams and clients.Design and develop queries, reports and dashboards.Design and configure ServiceNow modules and forms.Administer ServiceNow applications, including updating security and workflow configurations.Design and develop scoped applications as well as a service portal.Provide additional support based on subject matter expertise.QualificationsBachelor's with 8+ years (or commensurate experience).Required Skills and ExperienceMinimum of 6 years of overall IT experience.Minimum of 6+ years of experience as a ServiceNow developer in various roles.Thorough knowledge of the ServiceNow System.Experience in REST, SOAP services, etc.ServiceNow Administrator Certification.An understanding of ITIL and/or ITIL Certified.Strong communication skills (written and verbal), strong interpersonal skills, customer-centric attitude.Preferred Skills and ExperienceITIL Foundation Certified.ServiceNow Developer Certifications.ServiceNow Certified Implementation Specialist.Clearance Required:

Must be able to acquire and maintain a Public Trust Suitability.Company OverviewGovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.Posted Salary Range:

USD $130,000.00 - USD $130,000.00 /Yr.

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