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WesBanco Bank, Inc.

Universal Banker - Rockville Pike

WesBanco Bank, Inc., Rockville, Maryland, us, 20849


Status:

Full-timeArea of Interest:

Retail ServicesJob Title:

Universal BankerLocation:

Rockville PikeRequirements:High school diploma or GED required.Banking, cash handling, sales, and customer service experience preferred.Job Description:Summary:

Helps foster a positive work environment that inspires, motivates, challenges, supports, and provides ongoing recognition for exceptional performance. Universal Bankers are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. They must be responsive by recognizing the immediate needs of the Banking Center throughout the day and proactively providing both teller and sales platform support as needed. The Universal Banker is responsible for consumer and business relationship-building efforts and focusing on daily sales initiatives, while complying with all established Bank policies, procedures, and security measures.Essential Functions:Operational and Security ProficiencyIdentify referral opportunitiesRelationship buildingCross-selling of Bank's products and servicesBusiness development (inside and outside)Essential Duties and Responsibilities:Personally models the standards of the Bank's Mission, Vision, and Pledge.Effectively assess the financial needs of Banking Center clients and make appropriate recommendations.Accepts and accurately processes all financial service transactions.Responsible for teller cash drawer and follows proper balancing and cash handling procedures.Complies and operates within security and audit procedures.Meets and exceeds defined sales goals for loans, deposits, partner referrals, and profitability.Promotes the sales culture within the banking center.Communicates and partners effectively with branch staff and peers.Monitors performance against banking center goals.Executes consistent, outbound calling activities inside the banking center.Sets priorities and follows through on sales and service activities.Promotes company products and services in the community.Supports day-to-day operations including customer service and compliance requirements.Participates in regular sales and staff meetings.Provides service to customers on various banking matters.Builds successful working relationships with internal business partners.Demonstrates sound judgment and decision-making.Maintains prescribed security controls.Maintains a position of trust and responsibility.Contributes to team environment by answering incoming calls and supporting the Banking Center.Other Skills and Requirements:Proficiency in the bank's policies and procedures.Willingness to register and maintain registry with the Nationwide Mortgage Licensing System and Registry (NMLS).Proficient in Microsoft Outlook 365 and various Banking Software programs.Strong consumer lending skills preferred.Ability to generate new financial relationships.Effective interaction and relationship-building skills.Strong product knowledge for selling and cross-selling.Ability to interpret various instructions.Sound mathematical and analytical skills preferred.Excellent organizational skills and flexibility.Ability to lift and carry up to 25 lbs.Availability to work all hours of operations.

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