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Pacific Administrators, Inc.

Claims Processor

Pacific Administrators, Inc., Honolulu, Hawaii, United States, 96814


Job DescriptionDescription

Responsible for the processing of all medical, hospital, vision, chiropractor, and ancillary claims, which includes coordination of benefit and third-party liability claims in accordance with department policies and procedures.

Skills / Knowledge Requirements

Type 45 WPM

10 Key by Touch

Computer literate in Word and Excel and other Microsoft applications

Good organization skills and ability to handle multi tasks

Good analytical skills

Self-starter and quick learner

Knowledge of ICD-9, ICD-10, CPT, HCPCS, FORM 1500, and UB04 forms, Medical and Revenue Coding, and Medical Terminology a plus

Minimum of (2) year of work experience or equivalent (combination of education and work)

Process Medical claims

Process Hospital and Ancillary Claims

Process Vision and Chiropractic Claims

Send referrals to Managed Care Department

Send claims to contract negotiator for individual negotiations

Correct and submit error tickets

Process Claim Adjustments

Assist Customer Service Department with customer inquiries

Assist Department Lead and/or Supervisor with other departmental or Health and Welfare duties

Be able to maintain error rate and production quotas

Other Duties

As needed by the department supervisor

Physical Demands

Lifting and carrying file boxes within the office

Working Conditions

Indoors, air-conditioned office

Work Shift

Monday to Friday, 8:00 AM – 4:30 PM 1-hour unpaid lunch

The duties assigned may involve situations that will require overtime.

Company DescriptionOur Company and Mission

Pacific Administrators, Inc. is a technology-driven third-party administrator in Hawaii that provides employee health and welfare, pension, annuity, and vacation benefit services for many local union members. We take pride in the fact that our company is locally owned and operated. Our company motto is 'Kulia I Ka Nu'u', which means 'Strive for the Highest' - best service, positive attitude, teamwork, training, attaining goals (personal, department, company), solving problems/learn/move forward. Our corporate mission is to be the industry leader in quality service to our valued customers.

Our Corporate Culture

We are a humble team of equals who have positive attitudes, treat everyone with respect and fairness, work together, have a strong ‘work ethic’, and who are dedicated to providing exceptional customer service.

Our Core Values

Walk the Talk - Lead by example, listen, coach, train; always with respect.

Attitude of Gratitude - Value our employees, clients and service providers.

Do What it Takes - We are all accountable, relied upon and appreciated.

Kulia I Ka Nu'u - Service excellence to our customers, our participants, our service providers and one another.

Same Canoe - Our Helmsman steers our canoe and guides us forward. As a team, we are all: "paddling together" in sync, positive, considerate and communicative with one another.

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