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UMass Memorial Health

Nurse Navigator - Nuclear Medicine

UMass Memorial Health, Worcester, Massachusetts, us, 01609


Exemption Status:

ExemptSchedule Details:

Monday through FridayScheduled Hours:

7:30 - 4:00Shift:

1 - Day Shift, 8 Hours (United States of America)Hours:

40Cost Center:

10020 - 3700 Nuclear MedicineThis position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.I. Major Responsibilities:Facilitates the entry of patients into the diagnostic and/or treatment system and coordinates their care including family involvement. Follows the patients throughout the continuum of health care services across multiple departments.Assists patients in understanding their diagnosis, treatment options, recommended follow up and resources available.Utilizes nursing process to comprehensively assess the patients' physical and psychological status.Evaluates progress of patients along the continuum and is responsible for professional and personal modifications along with the healthcare team as appropriate. May assist with tracking of post care patients to ensure post treatment standards of care are met along with referrals. As necessary, ensures that patients receive clinical satisfaction surveys.Coordinates and participates in multidisciplinary planning conferences, collaboratively assists with the development of patient summaries for use by care team.Provides patient and family education across the continuum of care and facilitates symptom management.Provides access to community resources and links to support services such as: social services, nutrition services, psychologist, pastoral care, physical therapy, rehabilitation therapy, financial counseling, pharmacy, and related organizations. May coordinate and participate in patient support groups with Social Workers.Assists with tracking metrics and quality indicators for diagnosing and treating promptly and effectively. May assist with production of relevant quality improvement reports.Develop, implement, support and/or attend related programs/workshops/seminars/support services, etc.Utilization and optimization of data systems to identify and triage patients and track data outcomes.May assist with calls to Clinic and perform telephone triage within the scope of practice as a licensed registered nurse.May work across multiple campuses and settings.II. Position Qualifications:License/Certification/Education:Required:Bachelor's degree in Nursing.Current Massachusetts Registered Nurse licensure and registration.Preferred:Masters Degree in Nursing.Experience/Skills:Required:Minimum of 5 years nursing experience.Excellent teaching, consultation, and customer service skills.Excellent critical thinking skills.Demonstrates leadership experience.Excellent verbal and written communications skills.Computer literate with knowledge of Microsoft Office products.Preferred:Skilled with utilization of EMR and other software.Experience with Project Management.III. Physical Demands and Environmental Conditions:Work is considered sedentary. Position requires work indoors in a patient care and office environment.ADDENDUM FOR NURSE NAVIGATOR IN NUCLEAR MEDICINE AREAPosition Summary:

Guides patients through the healthcare system for Nuclear Theranostics within Nuclear Medicine. Provides guidance for treatment, support, and follow up, by assisting with access issues, developing relationships with service providers and tracking interventions and outcomes. Promotes a positive work environment which emphasizes respect to our customers, patients, patients' families, providers, caregivers, and other departments. Serves as a clinical expert in the care of these patients.Major Responsibilities:Point of contact for Theranostics. Responsible for coordination of care with other specialties such as Radiation Therapy, Radiation Oncology, and Cancer Center.Facilitates the entry of patients into the diagnostic and/or treatment system and coordinates their care including family involvement. Follows the patients throughout the continuum of health care services across multiple departments, as it pertains to the theranostic treatment plan.Responsible for Prior Authorization of treatment plan and associated imaging.Orders radiopharmaceutical directly through supplier and communicate any changes as appropriate.Maintain radiation safety training/awareness and triage phone calls regarding concern for exposure/contamination.Support a training program for caretakers (internal and external) who need to be aware of these patients in our community.

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