Boundlessfellows
Care Specialist II
Boundlessfellows, Dallas, Texas, United States, 75215
Alto Pharmacy is a full-service, digitally-powered pharmacy that makes it simple to live your healthiest life by providing an easier, more supportive and more affordable pharmacy experience. We’re redefining what a pharmacy can do, with fast and reliable prescription delivery, tools like treatment reminders and medication bundling, direct access to care specialists, and support with insurance and cost savings. By focusing on the person behind the prescription, our model boosts adherence, improves health outcomes, and keeps our customers returning month after month. Learn more at
www.alto.com .About the Team
The Patient Care experience is an essential part of our mission to build the pharmacy of the future. Our Pharmacy Technician team goes above and beyond for our patients by combining the friendliness of your neighborhood pharmacy with the speed of a fast-moving startup. We believe in changing the traditional pharmacy model for the better to provide a five-star experience.
As a Pharmacy Technician II, you will use your advanced knowledge working in a pharmacy to prepare and submit third-party insurance claims using our custom-built pharmacy management system. Additional responsibilities will include troubleshooting complex cases. You'll also deliver extraordinary customer service while handling patient escalations via phone, text, chat, and email.
Employment is conditional upon having an active PTCB certification.
Alto will cover the cost of your registration fee and renewals upon expiration.
Accelerate your career as you:Troubleshoot prescription issues by calling insurance companies, doctors' offices, and patientsWork closely with doctors' offices to manage refill requests, prior authorizations, and coverage determinations
Key Responsibilities:Access and manipulate patient profilesPatient CommunicationPrescription and Medication InformationPrescription ProcessingBilling/ChargesProvider Communication
A Bit About You:Minimum Qualifications:2+ years experience working in a high volume pharmacyAn active pharmacy technician (PTCB) license in good standing with the Texas, free of any disciplinary actionsExceptional knowledge of commercial and government insurance and how to troubleshoot claimsAbility to learn and operate a new pharmacy management system and other relevant equipmentAbility to interpret, transcribe, and troubleshoot prescription informationAbility to perform common math calculations
Preferred Qualifications:Experience with specialty claims adjudicationExperience submitting and managing Prior Authorizations and TAR's
Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.
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www.alto.com .About the Team
The Patient Care experience is an essential part of our mission to build the pharmacy of the future. Our Pharmacy Technician team goes above and beyond for our patients by combining the friendliness of your neighborhood pharmacy with the speed of a fast-moving startup. We believe in changing the traditional pharmacy model for the better to provide a five-star experience.
As a Pharmacy Technician II, you will use your advanced knowledge working in a pharmacy to prepare and submit third-party insurance claims using our custom-built pharmacy management system. Additional responsibilities will include troubleshooting complex cases. You'll also deliver extraordinary customer service while handling patient escalations via phone, text, chat, and email.
Employment is conditional upon having an active PTCB certification.
Alto will cover the cost of your registration fee and renewals upon expiration.
Accelerate your career as you:Troubleshoot prescription issues by calling insurance companies, doctors' offices, and patientsWork closely with doctors' offices to manage refill requests, prior authorizations, and coverage determinations
Key Responsibilities:Access and manipulate patient profilesPatient CommunicationPrescription and Medication InformationPrescription ProcessingBilling/ChargesProvider Communication
A Bit About You:Minimum Qualifications:2+ years experience working in a high volume pharmacyAn active pharmacy technician (PTCB) license in good standing with the Texas, free of any disciplinary actionsExceptional knowledge of commercial and government insurance and how to troubleshoot claimsAbility to learn and operate a new pharmacy management system and other relevant equipmentAbility to interpret, transcribe, and troubleshoot prescription informationAbility to perform common math calculations
Preferred Qualifications:Experience with specialty claims adjudicationExperience submitting and managing Prior Authorizations and TAR's
Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.
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