The People Concern
Peer Case Manager, Contingency Management
The People Concern, Los Angeles, California, United States, 90079
Peer Case Manager, Contingency ManagementLocation:
345 San Pedro St, Los Angeles, CA 90013, USAReq #:
11218Reports to:
Program Manager, Contingency ManagementDepartment:
Harm ReductionSchedule:
Monday - Friday, 8:00 am - 4:30 pmStatus:
Full-Time, Non-Exempt, Non-ManagementBenefits:
Medical, Dental, Vision, Retirement Planning (403b), Employee Assistance Program (EAP), etc.SummaryUnder the direction of the Contingency Management Program Manager, the Peer Case Manager will collaborate with members of the Contingency Management Pilot mobile team to provide support and engage participants enrolled in the Contingency Management Pilot. The pilot project supports participants to improve housing stability, health, and other targeted behaviors through the use of case management services and incentives. The pilot is a collaborative effort of the Department of Health Service's Harm Reduction Division and Housing for Health, the Department of Public Health's Substance Abuse Prevention and Control Harm Reduction team, and Brilliant Corners.The Contingency Management mobile team consists of a Program Manager, a Peer Counselor, a Substance Use Counselor, and a Nurse Practitioner. The team visits participants at their housing location, develops contingency management goals, assesses progress towards achieving those goals, and issues incentives. The team will work closely with the participant's Housing for Health Intensive Case Management Services Case Manager and property or facility management (as appropriate) to support the participant's progress towards reducing problematic drug use and to retain housing for participants at risk of losing their housing due to substance use-related behaviors. Abstinence is not required to participate in the program.Essential Duties and ResponsibilitiesCompletes all necessary enrollment procedures and documentation for Contingency Management participants.Provides orientation and guidance to Contingency Management participants, and coordinates with staff to ensure collaboration on Contingency Management services.Provides care by delivering and tracking all Contingency Management (CM) services, including accomplishing goals and documenting progress.Provides field-based safer drug use supplies, sexual health supplies, and harm reduction education to homeless individuals.Acts as an expert on the Harm Reduction Model by furthering the equity of our participants through harm reduction services by utilizing a diversity, equity, and inclusion lens.Assists in the transportation of harm reduction supplies between sites and storage as needed as determined by supply and service delivery needs.Provides harm reduction coaching for safer drug use.Completes and enters all progress notes for service delivery, maintaining compliance with due dates for documentation.Effectively and professionally represents the agency at community meetings.Under the supervision of the Program Manager, distributes incentives to participants.Participates in case conferences with Housing ICMS providers.Develops and maintains a complete, accurate, and current client file with all required documents and data in agency records and electronic databases.Documents all client activity in accordance with funder expectations.Coordinates with DHS and community partners to ensure clients are connected to primary health care and insurance to reduce the need for emergency health care services.Maintains confidentiality of client files per HIPAA and all applicable guidelines.May be required to drive program vehicle (Sprinter van).Other duties as assigned.QualificationsKnowledge of the principles and practices of harm reduction, culture, terminology, and literature.Demonstrated knowledge of and experience with the issues faced by the population served (homelessness, mental illness, substance abuse, medical issues, and domestic violence).Willingness to work in a high tolerance Harm Reduction model with clients who have multiple barriers.Skilled in non-violent crisis intervention.Able to obtain and maintain CPR/1st Aid certification.Computer literate; able to use computerized database system for information management.Work EnvironmentCombination of field and office environment.Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.On occasion walk or drive to different local sites.Will necessitate working in busy and loud environments.Will be exposed to elements like cold, heat, dust, noise, and odor.May need to bend, stoop, twist, and sit throughout the day.Equal Opportunity EmployerThe People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status, or any other status protected by federal, state, or other applicable laws.About the People ConcernThe People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.Benefits & PerksMedical InsuranceVision InsuranceDental InsuranceRetirement Planning (403b) & MatchingPaid HolidaysPaid Vacation DaysPaid Sick DaysEmployee Assistance Plans (EAP)TELUS HealthFlexible Spending Account (FSA)Basic Life / Accidental Death & Dismemberment (AD&D)Voluntary Short- and Long-Term DisabilityVoluntary Pet InsuranceDiscounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & MoreThe People Concern University & CertificatesCorporate DiscountsOther detailsPay Type:
HourlyMin Hiring Rate:
$23.08Max Hiring Rate:
$23.08Travel Required:
YesRequired Education:
High SchoolApply Now
#J-18808-Ljbffr
345 San Pedro St, Los Angeles, CA 90013, USAReq #:
11218Reports to:
Program Manager, Contingency ManagementDepartment:
Harm ReductionSchedule:
Monday - Friday, 8:00 am - 4:30 pmStatus:
Full-Time, Non-Exempt, Non-ManagementBenefits:
Medical, Dental, Vision, Retirement Planning (403b), Employee Assistance Program (EAP), etc.SummaryUnder the direction of the Contingency Management Program Manager, the Peer Case Manager will collaborate with members of the Contingency Management Pilot mobile team to provide support and engage participants enrolled in the Contingency Management Pilot. The pilot project supports participants to improve housing stability, health, and other targeted behaviors through the use of case management services and incentives. The pilot is a collaborative effort of the Department of Health Service's Harm Reduction Division and Housing for Health, the Department of Public Health's Substance Abuse Prevention and Control Harm Reduction team, and Brilliant Corners.The Contingency Management mobile team consists of a Program Manager, a Peer Counselor, a Substance Use Counselor, and a Nurse Practitioner. The team visits participants at their housing location, develops contingency management goals, assesses progress towards achieving those goals, and issues incentives. The team will work closely with the participant's Housing for Health Intensive Case Management Services Case Manager and property or facility management (as appropriate) to support the participant's progress towards reducing problematic drug use and to retain housing for participants at risk of losing their housing due to substance use-related behaviors. Abstinence is not required to participate in the program.Essential Duties and ResponsibilitiesCompletes all necessary enrollment procedures and documentation for Contingency Management participants.Provides orientation and guidance to Contingency Management participants, and coordinates with staff to ensure collaboration on Contingency Management services.Provides care by delivering and tracking all Contingency Management (CM) services, including accomplishing goals and documenting progress.Provides field-based safer drug use supplies, sexual health supplies, and harm reduction education to homeless individuals.Acts as an expert on the Harm Reduction Model by furthering the equity of our participants through harm reduction services by utilizing a diversity, equity, and inclusion lens.Assists in the transportation of harm reduction supplies between sites and storage as needed as determined by supply and service delivery needs.Provides harm reduction coaching for safer drug use.Completes and enters all progress notes for service delivery, maintaining compliance with due dates for documentation.Effectively and professionally represents the agency at community meetings.Under the supervision of the Program Manager, distributes incentives to participants.Participates in case conferences with Housing ICMS providers.Develops and maintains a complete, accurate, and current client file with all required documents and data in agency records and electronic databases.Documents all client activity in accordance with funder expectations.Coordinates with DHS and community partners to ensure clients are connected to primary health care and insurance to reduce the need for emergency health care services.Maintains confidentiality of client files per HIPAA and all applicable guidelines.May be required to drive program vehicle (Sprinter van).Other duties as assigned.QualificationsKnowledge of the principles and practices of harm reduction, culture, terminology, and literature.Demonstrated knowledge of and experience with the issues faced by the population served (homelessness, mental illness, substance abuse, medical issues, and domestic violence).Willingness to work in a high tolerance Harm Reduction model with clients who have multiple barriers.Skilled in non-violent crisis intervention.Able to obtain and maintain CPR/1st Aid certification.Computer literate; able to use computerized database system for information management.Work EnvironmentCombination of field and office environment.Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.On occasion walk or drive to different local sites.Will necessitate working in busy and loud environments.Will be exposed to elements like cold, heat, dust, noise, and odor.May need to bend, stoop, twist, and sit throughout the day.Equal Opportunity EmployerThe People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status, or any other status protected by federal, state, or other applicable laws.About the People ConcernThe People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.Benefits & PerksMedical InsuranceVision InsuranceDental InsuranceRetirement Planning (403b) & MatchingPaid HolidaysPaid Vacation DaysPaid Sick DaysEmployee Assistance Plans (EAP)TELUS HealthFlexible Spending Account (FSA)Basic Life / Accidental Death & Dismemberment (AD&D)Voluntary Short- and Long-Term DisabilityVoluntary Pet InsuranceDiscounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & MoreThe People Concern University & CertificatesCorporate DiscountsOther detailsPay Type:
HourlyMin Hiring Rate:
$23.08Max Hiring Rate:
$23.08Travel Required:
YesRequired Education:
High SchoolApply Now
#J-18808-Ljbffr