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TTEC

Information Security Engineer

TTEC, Boise, Idaho, United States, 83708


Information Security SOC AnalystDescriptionBringing smiles is what we do at TTEC for you and the customer. As an Information Security SOC Analyst working remotely in the US, you'll be a part of creating and delivering amazing customer experiences while you also Experience TTEC, an award–winning employment experience and company culture.What You'll DoInvestigate security alerts and threat hunting leads across a variety of technologies (SIEM, EDR, email security, etc) as part of the SOC and with the Threat Management team.Develop, document, and refine standard operating procedures for investigation and response.Maintain situational awareness of changes to threat landscape, industry trends, and internal operating environment.Interact frequently with other members of the Information Security teams, internal IT Operations and Engineering teams, and vendor technical resources.You'll report to the Security Operations manager. Your role is impactful as it protects TTEC from data loss and security events.During a Typical Day, You'llConduct proactive monitoring, investigations, and mitigation of security events.Spend time understanding the environment you're responsible for and engage with various teams to gain further knowledge of the environment(s).Recognize potential, successful, and unsuccessful intrusion attempts and compromises through review and analysis of relevant event data.Participate in escalation and response to significant security events.What You Bring to the RoleHands–on SOC experience investigating and responding to security events across two or more of the following: SIEM, EDR, email security, NGFW, cloud platforms, threat intelligence.Strong foundational knowledge of core enterprise information technologies and security principles.Experience developing and documenting processes for others to follow.Strong communication and interpersonal skills.Ability to complete open–ended tasks with limited direction/supervision.Strong analytical skills, attention to detail, and a sense of curiosity.2–3 years of experience in Information Systems or IT security–related functions. IT degree and/or training is very helpful.What You Can ExpectAn annual incentive program.Medical, dental, and vision.Tax–advantaged health care accounts.Financial and income protection benefits.Paid time off (PTO) and wellness time off.Tuition reimbursement and access to thousands of free online courses.The anticipated range is $68,000–$70,000 annual salary. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education, and/or skill levels.About TTECOur business is about making customers happy. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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