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Howard Community College

Financial Aid Analyst

Howard Community College, Baltimore, Maryland, United States, 21276


Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!Position Title

Financial Aid AnalystFLSA

FLSA ExemptFT/PT

Full TimeHours Per Week

37.5Work Schedule

M-F 8:30-5Grade

Grade 14Minimum Compensation

$60,883General Responsibilities

The Financial Aid Analyst is a key member of the Financial Aid Services Scholarships and Grants team. This position will manage the Maryland State Financial Aid Program, which includes awarding, certification, roster preparation and submission, and reconciliation, and provide support for institutional aid processing. Performs testing of Colleague software patches as a key member of the testing team for all upgrades and new functionality impacting Maryland State Financial Aid processing. Helps administer other unit technology functions such as digital imaging. Works closely with the systems team to develop, test, and implement technological process improvements and solutions for various office functions. Performs file review and verification of completed files, identifies additional information needed to resolve conflicting information, and awards students as needed.Work Performed

Manages the Maryland State Financial Aid Program including awarding, certifying, roster preparation and submission, and reconciliation to ensure compliance with all Maryland State laws regarding Financial Aid.Assists with preparing Maryland State audit documentation and responding to follow-up questions from auditors regarding specific cases.Performs testing of Colleague software patches as a key member of the testing team for all types of upgrades, new functionality and reports impacting Maryland State Financial Aid processing.Supports the systems team to develop, test, and implement technological process improvements and solutions for a wide range of office functions.Maintains current and complete knowledge of federal, state, and institutional Title IV financial aid regulations and policies.Advises and assists prospective and currently enrolled students and their families on the application process and eligibility for financial aid.Determines student eligibility to receive financial aid funds in accordance with federal, state and institutional regulations.Reviews, corrects and certifies all file information for disbursement or awards and ensures that all information entered into Colleague is accurate and complete.Provides training to other staff members about Maryland State Financial Aid programs.Identifies and determines special circumstances in order to utilize Professional Judgment in accordance with all federal, state, and institutional regulations, policies, and procedures.Guides front counter personnel by answering questions and reviewing student accounts.Works with other campus units to resolve student issues.Works with MHEC Office of Student Financial Aid staff to resolve student issues and clarify state regulations.Reviews and awards institutional scholarships in collaboration with the Senior Financial Aid Analyst.Performs other duties as assigned.Minimum Number of Years Experience Required

3Other Knowledge Required

Bachelor's degree required, Master's Degree in Business, Higher Education or related fields strongly preferred.Three years of financial aid experience required, preferably at the level of counselor or assistant director.Excellent critical thinking and problem solving as well as data analysis skills.Excellent knowledge of all laws and regulations pertaining to federal and state financial aid.Knowledge of Electronic Data Exchange, National Student Loan Data System, and Microsoft Office.Experience with integrated database systems (Colleague preferred).Experience with scholarship database systems (Scholarship Universe preferred).Experience with Maryland State Financial Aid preferred.Experience working with diverse populations required.Excellent ability to collect, compile, and analyze information and data.Excellent organizational skills and ability to manage multiple priorities.Outstanding interpersonal and communication skills.Knowledge of Operations, Systems, and Procedures

Extensive knowledge of federal and state financial aid laws and regulations required.Knowledge of procedures for the Enrollment Services areas (Admissions, Financial Aid, Records & Reg., Testing), and the Finance Office preferred.Knowledge and experience with Colleague and ImageNow systems preferred.Ability to learn, implement, use, and train others in new computer applications.Other Requirements

Regular attendance is a requirement of this job as well as the ability to work additional and flexible hours during peak periods.Ability to maintain strict confidentiality and highest professional and ethical standards.Ability to work effectively as a member of the office team.Performs all duties while considering the impact of any actions on the college's sustainability initiatives.Supervision

Periodic supervision of work study students and other part-time staff for special projects.Working Conditions

Financial Aid Services is a fast-paced, deadline-driven, and sometimes high stress environment, which requires concurrent management of numerous tasks. Evening hours and occasional weekends required.Posting Information

Posting Number: B411PNumber of Vacancies: 1Best Consideration Date: 09/15/2024Job Open Date: 08/31/2024Job Close Date: Open Until FilledJob Category: StaffBenefits Summary

Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs.*Pre-employment criminal background investigation is a condition of employment.HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Candidates must live in the commutable area or be willing to relocate at their own expense if offered the position.EEO Statement

Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population.

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