Special Service for Groups, Inc.
Workforce Developer
Special Service for Groups, Inc., Los Angeles, California, United States, 90079
Title:
Workforce Developer
Division:
HOPICS/Economic StabilityFLSA:
Non-Exempt- Full Time
Supervisor:
Program ManagerPay Range or Rate:
$23.00/hr - 26.00/hr (40hr/wk)
Revised:
7/1/23SummaryUnder the direction of the Associate Director of Contracts, Compliance, and Performance, the Employment Coordinator is responsible for the overall functioning of employment services and related activities offered through a variety of funding sources. The Employment Services Coordinator will focus on providing employment readiness and placement with the Single Adult Population. They will assist individuals to become more integrated into their communities by maximizing the person’s strengths, interests, and abilities to obtain and maintain employment.Essential FunctionsThe tasks, duties, and responsibilities of the job include, but are not limited to, the following:Work collaboratively with the Employment Specialist to collect, interview, and assess client information regarding education, previous employment experience, skills, interest, qualifications, and personal information.Administer Tier Job Assessment to gather further information about the client’s aptitude and refer clients to appropriate employment opportunities.Assist clients with identifying possible career options and providing job placement assistance.Link clients with the local Work Source Center.Assist clients with developing and assembling information for and the completion of job applications and resumes.Maintain a network of prospective employers to initiate and promote the placement of HOPICS clients.Conduct cold calls to potential employers.Travel to various worksites to outreach to/recruit prospective employers; drive clients to interviews, job fairs, or other agencies (e.g., local social security office, DMV) to obtain necessary documents for employment.Establish rapport with clients and employers to aid in successful achievement of client and contractual goals.Meet with employees/employers to discuss performance and offer suggestions for improvement when necessary.Coordinate and host four (4) Hiring Fairs a year.Coordinate with local community colleges and vocational schools and host a total of three (3) Vocational Careers Fair a year.Identify additional resources to leverage employment placement support and training.Identify and develop relationships with local city and county libraries to provide additional resources for clients.Attend all case management case conference meetings.Assist individuals participating in Employment Services to create a Career Development Plan.Work in collaboration with the Southeast Los Angeles WorkSource Portal to prepare and equip participants to be top candidates for job vacancies.Facilitate Job Readiness Classes (in person and virtually) two times per week for 4 hours each session covering various topics.Conduct Monthly Individual Sessions with SSG/HOPICS Employment Specialists to provide one-on-one support to participants.Facilitate Job Circles as a weekly support group session.Provide Linkages and Referrals to vocational training opportunities.Responsible for Employer Engagement and Maintenance to create more job opportunities.Provide support for education-related activities to help with career advancement.Work collaboratively with the Program Coordinator to publish a monthly Employment Department Newsletter.Assist with training the Employment Specialist.Collaborate with the CBEST Program Manager to create and implement the Ticket to Work Job Placement Program at HOPICS.Develop and maintain a relationship with the SouthBay Investment Workforce Board.Develop and maintain current industry-specific data on employers, labor market trends, placements, program outcomes, and current job openings/leads.Assist with the coordination and implementation of referrals and linkage systems with internal programs and other agencies.Provide Quality Assurance to ensure orderly and updated files.Communicate and coordinate with community agencies for needed client services.Supervise client progress and provide follow-up services up to 6 months after they exit the program.Outreach and develop working relationships with other agencies.Track Agency’s compliance with performance targets.Assist in trainings and provide support to necessary staff, providers, and other project partners.Enter case notes into CHAMP and HMIS within 48 hours of client encounter.Submit weekly report on referrals and placements every Friday.Monitor and reinforce client progress and document as needed.Represent HOPICS in the community.Attend required trainings.Maintain appropriate boundaries and adhere to SSG’s Code of Ethics and HOPICS’ Core Values.Maintain files/records on client services in compliance with HIPAA & CFR42 and other funding requirements for auditing purposes.Regular attendance required.Other duties as needed.Minimum Qualifications - Knowledge, Skills, and Abilities RequiredAssociates Degree in Social Services or other administrative, business or housing field is required from an accredited or state-approved college or university, with a minimum of two (2) years of job-related experience working with homeless individuals and families
OR
five years of experience in the social service field; case management and homeless program experience preferred. If in recovery, a minimum of three (3) years of being drug and alcohol-free is required. Working knowledge of Microsoft Word, Excel, and other database programs. Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds. Bilingual, read, write and speak Spanish. Verification of Employment Eligibility and Background Clearance. TB test required (Not more than (3) months prior to or (7) days after Date of Hire, and renewed annually thereafter), CPR and First Aid Certification required within 30 days of employment with a valid Driver’s License and auto insurance required. Reliable transportation is required. Proof of COVID-19 vaccination (up-to-date).Non-Essential Qualifications:NoneSupervisory Responsibilities:This position does not have any supervisory responsibilities.Environmental Conditions (Working Conditions)This position is responsible to work in “client-friendly” environments and is required to visit other shelters and homeless access centers as part of their duties. Local automobile travel is required.Physical RequirementsThe Employment Specialist typically spends time sitting, standing, typing, thinking, writing, walking, driving, and carrying (max. 25 lbs).Mental RequirementsThis position will require the individual to handle constant distractions, interruptions, and uncontrollable changes in priorities/work schedules.Special Service for Groups is an Equal Opportunity/Affirmative Action Employer
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Workforce Developer
Division:
HOPICS/Economic StabilityFLSA:
Non-Exempt- Full Time
Supervisor:
Program ManagerPay Range or Rate:
$23.00/hr - 26.00/hr (40hr/wk)
Revised:
7/1/23SummaryUnder the direction of the Associate Director of Contracts, Compliance, and Performance, the Employment Coordinator is responsible for the overall functioning of employment services and related activities offered through a variety of funding sources. The Employment Services Coordinator will focus on providing employment readiness and placement with the Single Adult Population. They will assist individuals to become more integrated into their communities by maximizing the person’s strengths, interests, and abilities to obtain and maintain employment.Essential FunctionsThe tasks, duties, and responsibilities of the job include, but are not limited to, the following:Work collaboratively with the Employment Specialist to collect, interview, and assess client information regarding education, previous employment experience, skills, interest, qualifications, and personal information.Administer Tier Job Assessment to gather further information about the client’s aptitude and refer clients to appropriate employment opportunities.Assist clients with identifying possible career options and providing job placement assistance.Link clients with the local Work Source Center.Assist clients with developing and assembling information for and the completion of job applications and resumes.Maintain a network of prospective employers to initiate and promote the placement of HOPICS clients.Conduct cold calls to potential employers.Travel to various worksites to outreach to/recruit prospective employers; drive clients to interviews, job fairs, or other agencies (e.g., local social security office, DMV) to obtain necessary documents for employment.Establish rapport with clients and employers to aid in successful achievement of client and contractual goals.Meet with employees/employers to discuss performance and offer suggestions for improvement when necessary.Coordinate and host four (4) Hiring Fairs a year.Coordinate with local community colleges and vocational schools and host a total of three (3) Vocational Careers Fair a year.Identify additional resources to leverage employment placement support and training.Identify and develop relationships with local city and county libraries to provide additional resources for clients.Attend all case management case conference meetings.Assist individuals participating in Employment Services to create a Career Development Plan.Work in collaboration with the Southeast Los Angeles WorkSource Portal to prepare and equip participants to be top candidates for job vacancies.Facilitate Job Readiness Classes (in person and virtually) two times per week for 4 hours each session covering various topics.Conduct Monthly Individual Sessions with SSG/HOPICS Employment Specialists to provide one-on-one support to participants.Facilitate Job Circles as a weekly support group session.Provide Linkages and Referrals to vocational training opportunities.Responsible for Employer Engagement and Maintenance to create more job opportunities.Provide support for education-related activities to help with career advancement.Work collaboratively with the Program Coordinator to publish a monthly Employment Department Newsletter.Assist with training the Employment Specialist.Collaborate with the CBEST Program Manager to create and implement the Ticket to Work Job Placement Program at HOPICS.Develop and maintain a relationship with the SouthBay Investment Workforce Board.Develop and maintain current industry-specific data on employers, labor market trends, placements, program outcomes, and current job openings/leads.Assist with the coordination and implementation of referrals and linkage systems with internal programs and other agencies.Provide Quality Assurance to ensure orderly and updated files.Communicate and coordinate with community agencies for needed client services.Supervise client progress and provide follow-up services up to 6 months after they exit the program.Outreach and develop working relationships with other agencies.Track Agency’s compliance with performance targets.Assist in trainings and provide support to necessary staff, providers, and other project partners.Enter case notes into CHAMP and HMIS within 48 hours of client encounter.Submit weekly report on referrals and placements every Friday.Monitor and reinforce client progress and document as needed.Represent HOPICS in the community.Attend required trainings.Maintain appropriate boundaries and adhere to SSG’s Code of Ethics and HOPICS’ Core Values.Maintain files/records on client services in compliance with HIPAA & CFR42 and other funding requirements for auditing purposes.Regular attendance required.Other duties as needed.Minimum Qualifications - Knowledge, Skills, and Abilities RequiredAssociates Degree in Social Services or other administrative, business or housing field is required from an accredited or state-approved college or university, with a minimum of two (2) years of job-related experience working with homeless individuals and families
OR
five years of experience in the social service field; case management and homeless program experience preferred. If in recovery, a minimum of three (3) years of being drug and alcohol-free is required. Working knowledge of Microsoft Word, Excel, and other database programs. Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds. Bilingual, read, write and speak Spanish. Verification of Employment Eligibility and Background Clearance. TB test required (Not more than (3) months prior to or (7) days after Date of Hire, and renewed annually thereafter), CPR and First Aid Certification required within 30 days of employment with a valid Driver’s License and auto insurance required. Reliable transportation is required. Proof of COVID-19 vaccination (up-to-date).Non-Essential Qualifications:NoneSupervisory Responsibilities:This position does not have any supervisory responsibilities.Environmental Conditions (Working Conditions)This position is responsible to work in “client-friendly” environments and is required to visit other shelters and homeless access centers as part of their duties. Local automobile travel is required.Physical RequirementsThe Employment Specialist typically spends time sitting, standing, typing, thinking, writing, walking, driving, and carrying (max. 25 lbs).Mental RequirementsThis position will require the individual to handle constant distractions, interruptions, and uncontrollable changes in priorities/work schedules.Special Service for Groups is an Equal Opportunity/Affirmative Action Employer
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