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Sodexo

Patient Services Manager 1

Sodexo, Worcester, Massachusetts, us, 01609


Sodexo is seeking a

Patient Services Manager 1

for

UMass Medical Center (University Campus)

located in

Worcester, MA.

In this role, you report to the Patient Services Manager 2 and will lead the kitchen to maintain a high quality tray line in this 400 bed location. The hours are approximately 6:00am-2:30pm, and include one weekend day every week.At UMASS Health, University Campus we combine outstanding health care with an unrelenting commitment to find more and better ways to save lives and make living healthy and easier for anyone. UMASS is one of the leading medical centers in the country. The mission for research, education and outstanding patient care is taken seriously. The hospital is charged with providing quality care to people throughout Central MA.The successful candidate will:Work with hourly associates to exceed patient satisfaction.Oversee Sodexo’s Patient Dining Program (At Your Request) and daily meal rounding inclusive of service recovery.Collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience.Perform tray assessments to ensure food quality, presentation and tray accuracy.Maintain effective communication with patients and families to ensure high satisfaction levels.Is this opportunity right for you? We are looking for candidates who have:Passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily.Knowledge of nutrition and specialized diets.Experience in a food production setting; healthcare environment would be a plus.Employees who work at this location are required to be fully vaccinated against COVID-19 and have received an updated influenza shot as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and provide proof of vaccination.Learn more about UMass Medical Center here:

https://www.ummhealth.org/umass-memorial-medical-centerSodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.What We Offer:Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.Qualifications & Requirements:Basic Education Requirement - Associate's Degree or equivalent experience.Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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