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University of Maryland Medical System

Nurse Coordinator Ambulatory ServicesClinical Nurse II

University of Maryland Medical System, Baltimore, Maryland, United States, 21276


Job Description

General Summary

This role is considered the minimum role for all nurses at UMMC who have greater than 12 months experience. This nurse will be competent in the skills/knowledge required and fully participate in nursing governance. Under general supervision and with attending physician input, the incumbent is responsible for coordinating, managing and communicating the plan of treatment to patients and their families. Specifically, the incumbent assists in communications with patients; triages patients and patient issues, performs symptom management, and teaches patients regarding their disease process and treatment. In addition, the nurse coordinator collaborates with the multi-disciplinary team and utilizes clinical outcomes data to support innovative and cost-effective changes to clinical practice. This nurse is accountable to patients and families for the processes and outcomes of care during an episode of care and to peers for the advancement of group practice on the practice setting. These functions are performed in accordance with all applicable laws and regulations and UMMS philosophy, policies, procedures and standards.

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

Clinical Practice/Care Delivery

Competent in care of practice setting specific patient population; independently practices with solid knowledge and clinical skills; engaged in advancing own practice.

Collaborates with interdisciplinary team to plan and coordinate care addressing patient/family needs.

Provides direct and indirect care in area of specialization to patients and families, and objectively and systematically evaluates the quality and appropriateness of care delivery.

Serves a clinical resource to others.

Serves as an effective Primary Coordinating Nurse; collaborates and coordinates with physicians and all disciplines involved in the patient’s care to assure timely progress toward the best clinical outcome in the most cost-effective manner.

Provides symptom management strategies to a defined patient population in collaboration with physician.

Utilizes and integrates evidence into practice.

Triages patient telephone inquiries.

Provides extensive patient education regarding disease process, treatment plan, and symptom management.

Ensures development and implementation of effective discharge plans and concurrently and retrospectively reviews patients for medical appropriateness and risk management issues.

Assists patients with authorizing and pre-certification of insurance coverage for tests as ordered as part of the treatment plan.

Unit Operations

Serves to problem solve; focusing on operational issues that may impede patient outcomes in a timely manner.

Participates in teambuilding efforts on the practice setting; supports and models teamwork.

Fully participates in nursing governance.

Accountable for compliance with regulatory requirements and holds others accountable.

Participates and supports the AACN guidelines for Healthy Work Environment.

Qualifications:

Current licensure in the State of Maryland as a Registered Nurse. A Baccalaureate degree in Nursing or equivalent is required. Master’s degree is preferred.

One-year professional nursing experience required, ambulatory/outpatient experience preferred.

Maintenance of 10 contact hours of education/year.

Member of a professional organization.

Demonstrated ability to plan, organize and follow through on assignments and/or projects.

Demonstrated ability to lead others, such as effectiveness as charge nurse, preceptor, or clinical resource.

Demonstrated interpersonal skills and ability to work with multidisciplinary teams are required.

Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served.

Highly effective presentation skills are required to deliver educational information regarding breast health.

Highly effective verbal and written communication skills are required to work successfully with a diverse group of staff at various levels within the organization.

Ability to learn and use computer systems in order to manage patient information.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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