Mechanics Bank
Universal Banker (full time)
Mechanics Bank, Albany, California, United States, 94706
Universal Banker (full time)
Mechanics Bank
is currently searching for a full-time
Universal Banker
to join our team at our Albany Branch.The Universal Banker independently performs basic to moderately complex banking transactions, delivers excellent customer service, and is responsible for the operational quality and accuracy of their work, including cash balancing processes. They follow all related policies and procedures and comply with all banking regulations. The role actively assists customers, pays close attention to detail, and offers referrals for additional products and services. They perform complex operational transactions, including dual control and custodial processes, identify additional banking services needed by the customer, and support in the referral and/or opening of appropriate services. The Universal Banker opens basic consumer and business accounts and processes applications for basic consumer and business lending opportunities. They work with the leadership team to achieve personal goals in the areas of deposit growth, business relationship growth, consumer relationship growth, and operational soundness.What you will do:Perform routine teller transactions and work directly with customers, accepting, verifying, and processing customer transactions according to established procedures and security guidelines.
Provide comprehensive deposit services to individuals, fiduciaries, and small businesses while promoting the full range of deposit products and services.
Deliver exemplary customer service, representing the Bank and its products and services with pride and enthusiasm.
Assist customers with account maintenance, online banking, mobile banking, and other complex account issues, resolving concerns presented by clients.
Review client transactions for red flags and fraudulent items, maintaining awareness of current criminal scams.
Receive and process or refer consumer loan and small business loan applications, keeping customers apprised of loan application status.
Maintain compliance with established internal operational standards and Federal and State regulations.
Who you are:High School Degree or GED required.
Minimum of 2 years of customer service experience required.
Minimum of 1 year banking and cash handling experience required.
Excellent interpersonal skills (verbal and written), attention to detail, and customer service.
Ability to work independently and collaborate effectively as a team member.
Ability to make decisions using information available.
Working knowledge of Bank deposit products and services.
Basic knowledge of alternative Bank services and vendor provided products.
Ability to persuade the value and benefits of using the Bank's services and products.
Knowledge of applicable Bank policies and procedures.
Pay Range:
$20.00 - $25.00 hourly. Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.Mechanics Bank is an equal opportunity employer
and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day.Mechanics Bank is a Member FDIC and Equal Housing Lender.
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Mechanics Bank
is currently searching for a full-time
Universal Banker
to join our team at our Albany Branch.The Universal Banker independently performs basic to moderately complex banking transactions, delivers excellent customer service, and is responsible for the operational quality and accuracy of their work, including cash balancing processes. They follow all related policies and procedures and comply with all banking regulations. The role actively assists customers, pays close attention to detail, and offers referrals for additional products and services. They perform complex operational transactions, including dual control and custodial processes, identify additional banking services needed by the customer, and support in the referral and/or opening of appropriate services. The Universal Banker opens basic consumer and business accounts and processes applications for basic consumer and business lending opportunities. They work with the leadership team to achieve personal goals in the areas of deposit growth, business relationship growth, consumer relationship growth, and operational soundness.What you will do:Perform routine teller transactions and work directly with customers, accepting, verifying, and processing customer transactions according to established procedures and security guidelines.
Provide comprehensive deposit services to individuals, fiduciaries, and small businesses while promoting the full range of deposit products and services.
Deliver exemplary customer service, representing the Bank and its products and services with pride and enthusiasm.
Assist customers with account maintenance, online banking, mobile banking, and other complex account issues, resolving concerns presented by clients.
Review client transactions for red flags and fraudulent items, maintaining awareness of current criminal scams.
Receive and process or refer consumer loan and small business loan applications, keeping customers apprised of loan application status.
Maintain compliance with established internal operational standards and Federal and State regulations.
Who you are:High School Degree or GED required.
Minimum of 2 years of customer service experience required.
Minimum of 1 year banking and cash handling experience required.
Excellent interpersonal skills (verbal and written), attention to detail, and customer service.
Ability to work independently and collaborate effectively as a team member.
Ability to make decisions using information available.
Working knowledge of Bank deposit products and services.
Basic knowledge of alternative Bank services and vendor provided products.
Ability to persuade the value and benefits of using the Bank's services and products.
Knowledge of applicable Bank policies and procedures.
Pay Range:
$20.00 - $25.00 hourly. Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.Mechanics Bank is an equal opportunity employer
and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.Backed by exceptional capital strength and substantial assets, we are a resilient and resourceful California bank whose core banking and lending principles reflect that of a community bank. For over a century, it has been our foremost commitment to exceed our clients’ expectations every day.Mechanics Bank is a Member FDIC and Equal Housing Lender.
#J-18808-Ljbffr