Senior Data Center Engineer

JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.What this job involves:As Senior Data Center Engineer at JLL, you will play a crucial role in the operations of the Global on-premises infrastructure team. Reporting to the Director Data Centre Operations you will be responsible for planning and implementing technology refreshes and provide technical oversight for the daily operations of the server, storage and virtualization infrastructure.What your day-to-day will look like:Be involved in and/or lead in any operational escalations related to any Data Centre technologies (Storage, Server, and to a degree Network).Required to attend all operational meetings and provide guidance and approvals where necessary for Data Centre related tasks or changes.Provide operational oversight of Managed Services Providers to ensure that delivery of contracted tasks are being performed.Assist with Data Centre project work where needed. Some of these projects will be global.Engage with vendors and stakeholders as needed to ensure end user experience is being delivered at a very high standard.Desired or preferred experience and technical skills:Technical Expertise: Deep knowledge of server, storage, and virtualization infrastructure. Implement refreshes to agreed design. Ability to support the environment at 3rd line level and deal with escalations.Security and Compliance: Knowledge of security best practices and protocols to ensure the secure operation on the environment.Stakeholder Engagement: Engage with support partners and ensure delivery to agreed standards. Collaborate with business teams, IT teams, and external partners.Governance and Standards: Ensure solutions comply with operational and governance standards. Member of Change advisory board and scrutinise changes on Change Advisory Board (CAB).Required Skills and Experience:Key SkillsAt least 10 years of experience in supporting and implementing the following server and infrastructure technologies in a structured environment:Microsoft Windows Server OS (2012-2022)Linux OS (RedHat)Virtualisation: VMware/Nutanix AHV/Windows Hyper-VExperience with Storage technologies – NetApp/Isilon NAS, Nasuni, Windows File SharesBackup technologies – Rubrik/NetBackupDesirable SkillsStrong interpersonal and communication skillsStrong organizational skillsDeep understanding of Project Management work processesMicrosoft SQL serverHyper Converged Infrastructure: NutanixVirtualisation: migrations between hypervisors/cloudRubrikDisaster Recovery processes (Working knowledge of ZERTO is a plus)CitrixNetapp/Isilon/Nasuni StorageGood understanding of TCP/IP, including Load Balancers and Firewall rulesKnowledge of Azure and AWSPowerShell and scriptingSCCM /patching /vulnerability remediation deploymentExperience with annual budget planning/reportingIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Location:Remote – Chicago, ILPersonalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company Holidays

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