Exeter Finance LLC
Director Credit Bureau Reporting
Exeter Finance LLC, Irving, Texas, United States, 75084
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Bachelor's degree ?Job details
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$88,000 - $133,550 a yearJob type
Full-timeLocation
Irving, TX 75063Full job description
At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners, we are able to give options that make sense, getting customers behind the wheel of their car.Every team member is integral to our success. Whether you’re at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating, and positive work environment.Our vision is to be a premier finance company and lender of choice known for its People, Performance, and Service.Job Summary:The Director of Credit Bureau Reporting is responsible for the accurate and timely processing of monthly credit bureau files as well as daily responses to credit bureau inquiries. This position is responsible for analysis of the monthly Credit Reporting file, developing, implementing, and adhering to best practices & processes in order to minimize risk and potential loss.Job Duties:Primarily responsible for building brand through accurate credit bureau reporting.Leads, directs, and guides daily activities of the credit bureau reporting teams. Establishes & maintains strong partnerships with Compliance and Audit.Establishes goals and performance objectives, and process improvements for the organization. Drives for results.Improves customer satisfaction and process quality by monitoring and providing feedback. Provides training and development support for managers in the areas of performance management, and coaching/developing of their associates.Ensures adherence to established operational methods, procedures, service standards, and applicable state and federal laws.Appropriately addresses human resources issues, such as attendance and interpersonal conflicts in the workplace. Interviews and hires managers and participates in the recruiting process of customer service representatives.Creates system and process enhancements.Prepares performance reports by collecting, analyzing, and summarizing data and trends, and drives improvements.Actively participates in projects including providing requirements and UAT testing.Education and Work Experience:Bachelor’s degree in a related field or equivalent experience.Eight (8) years direct job-related experience, including a minimum of three (3) years management experience.Excellent leadership skills in directing a team with measurable performance.Extensive experience interfacing with all levels of peers/coworkers.Strong communication skills, including developing and delivering presentations to senior management.Strong hands-on experience developing, aligning, and implementing strategies with objectives and functions.Proven leader with a strong track record of success as a business partner, mentor, manager, and team builder.Superior problem-solving, analytical, process improvement, project management, communication, and presentation skills.Knowledge of state and federal regulatory compliance.Working knowledge of Microsoft Office Suite, including Excel and Word.Compensation Information:Salary Range: $88,000 - $121,000. Individual compensation packages are based on various factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.Exeter Finance is an Equal Opportunity Employer.Additional Skills:
SQL
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Find out how your skills align with the job description.Skills
Do you have experience in
User acceptance testing ?Education
Do you have a
Bachelor's degree ?Job details
Here’s how the job details align with your profile.Pay
$88,000 - $133,550 a yearJob type
Full-timeLocation
Irving, TX 75063Full job description
At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners, we are able to give options that make sense, getting customers behind the wheel of their car.Every team member is integral to our success. Whether you’re at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating, and positive work environment.Our vision is to be a premier finance company and lender of choice known for its People, Performance, and Service.Job Summary:The Director of Credit Bureau Reporting is responsible for the accurate and timely processing of monthly credit bureau files as well as daily responses to credit bureau inquiries. This position is responsible for analysis of the monthly Credit Reporting file, developing, implementing, and adhering to best practices & processes in order to minimize risk and potential loss.Job Duties:Primarily responsible for building brand through accurate credit bureau reporting.Leads, directs, and guides daily activities of the credit bureau reporting teams. Establishes & maintains strong partnerships with Compliance and Audit.Establishes goals and performance objectives, and process improvements for the organization. Drives for results.Improves customer satisfaction and process quality by monitoring and providing feedback. Provides training and development support for managers in the areas of performance management, and coaching/developing of their associates.Ensures adherence to established operational methods, procedures, service standards, and applicable state and federal laws.Appropriately addresses human resources issues, such as attendance and interpersonal conflicts in the workplace. Interviews and hires managers and participates in the recruiting process of customer service representatives.Creates system and process enhancements.Prepares performance reports by collecting, analyzing, and summarizing data and trends, and drives improvements.Actively participates in projects including providing requirements and UAT testing.Education and Work Experience:Bachelor’s degree in a related field or equivalent experience.Eight (8) years direct job-related experience, including a minimum of three (3) years management experience.Excellent leadership skills in directing a team with measurable performance.Extensive experience interfacing with all levels of peers/coworkers.Strong communication skills, including developing and delivering presentations to senior management.Strong hands-on experience developing, aligning, and implementing strategies with objectives and functions.Proven leader with a strong track record of success as a business partner, mentor, manager, and team builder.Superior problem-solving, analytical, process improvement, project management, communication, and presentation skills.Knowledge of state and federal regulatory compliance.Working knowledge of Microsoft Office Suite, including Excel and Word.Compensation Information:Salary Range: $88,000 - $121,000. Individual compensation packages are based on various factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.Exeter Finance is an Equal Opportunity Employer.Additional Skills:
SQL
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