Cheddar
Senior End-User Compute Administrator
Cheddar, Bethpage, New York, United States, 11714
Select how often (in days) to receive an alert:Senior End-User Compute Administrator
Location:Bethpage, NY, US, 11714Brand: OptimumRequisition #: 6683Are you looking to Optimize your life? Start your exciting path to a rewarding career today!We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected.If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!Job Summary
The Senior End-user Compute and Administration Specialist is responsible for managing and supporting the organization's end-user computing environment, including the administration of SCCM (System Center Configuration Manager) and Intune. This role involves ensuring the stability, integrity, and efficient operation of the systems that support core organizational functions. The specialist will provide direct support to end-users, manage system updates, and maintain the security and compliance of the end-user computing environment.Responsibilities
Manage and support the end-user computing environment, ensuring the highest level of performance and user satisfaction.Provide daily management and support of the SCCM and Intune environments.Serve as the escalation point for the Service Desk and Deskside support group for Windows and Mac OS/software issues.Administer user workstations through the SCCM Console, including software deployment, monthly security update deployment, and remote control for individual troubleshooting sessions.Support VMware Horizon VDI workstations to ensure near-zero downtime for remote customer service agents.Review and deploy Corporate Windows Image and Windows Feature Updates seasonally.Ensure compliance with organizational standards and security policies.Day-to-day documentation of operations needs and process changes.Mentorship of team for skill and personal growth.Qualifications
Bachelor’s degree in Computer Science, Information Technology, or a related field. A master’s degree is a plus.5+ years of experience.Proven experience with SCCM and Intune administration and troubleshooting.Strong understanding of Windows Desktop and Mac OSes, as well as software management, packaging, and deployment.Familiarity with VMware Horizon VDI workstation support.Ability to work independently and as part of a team, with a focus on customer service.Excellent problem-solving skills and the ability to manage multiple tasks simultaneously.Experience with JAMF is a plus.If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $92,534.00 - $152,021.00 / year.Nearest Major Market:
Long IslandNearest Secondary Market:
New York City
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Location:Bethpage, NY, US, 11714Brand: OptimumRequisition #: 6683Are you looking to Optimize your life? Start your exciting path to a rewarding career today!We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected.If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!Job Summary
The Senior End-user Compute and Administration Specialist is responsible for managing and supporting the organization's end-user computing environment, including the administration of SCCM (System Center Configuration Manager) and Intune. This role involves ensuring the stability, integrity, and efficient operation of the systems that support core organizational functions. The specialist will provide direct support to end-users, manage system updates, and maintain the security and compliance of the end-user computing environment.Responsibilities
Manage and support the end-user computing environment, ensuring the highest level of performance and user satisfaction.Provide daily management and support of the SCCM and Intune environments.Serve as the escalation point for the Service Desk and Deskside support group for Windows and Mac OS/software issues.Administer user workstations through the SCCM Console, including software deployment, monthly security update deployment, and remote control for individual troubleshooting sessions.Support VMware Horizon VDI workstations to ensure near-zero downtime for remote customer service agents.Review and deploy Corporate Windows Image and Windows Feature Updates seasonally.Ensure compliance with organizational standards and security policies.Day-to-day documentation of operations needs and process changes.Mentorship of team for skill and personal growth.Qualifications
Bachelor’s degree in Computer Science, Information Technology, or a related field. A master’s degree is a plus.5+ years of experience.Proven experience with SCCM and Intune administration and troubleshooting.Strong understanding of Windows Desktop and Mac OSes, as well as software management, packaging, and deployment.Familiarity with VMware Horizon VDI workstation support.Ability to work independently and as part of a team, with a focus on customer service.Excellent problem-solving skills and the ability to manage multiple tasks simultaneously.Experience with JAMF is a plus.If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $92,534.00 - $152,021.00 / year.Nearest Major Market:
Long IslandNearest Secondary Market:
New York City
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