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First Horizon National Corporation

Instructional Designer

First Horizon National Corporation, Birmingham, AL


Location: On site in Charlotte, NC, Birmingham, AL, Naples, FL, Little Rock,AR, Memphis, TN, Lafayette, LA, Houston, TX, or Raleigh, NC

Summary:

The ideal candidate will have the ability to work in a collaborative environment within a growing organization. The Instructional Designer acts as a Learning and Development Consultant for change initiatives and designs and implements learning experiences in support of those initiatives.

The ideal candidate will have:
• Project management skills and ability to work in an agile, fast-paced environment.
• An established portfolio of eLearning artifacts and experience using eLearning authoring software (Articulate 360, Adobe Captivate, Techsmith Camtasia, MS PowerPoint).
• A high level of demonstrated creativity, attention to detail, and skill in modern visual design.
• In-depth knowledge of principles of instructional design and adult learning.
• Ability to effectively facilitate in-person and virtually.
• A high-level of skill conducting independent research, writing training, and learning content.

Responsibilities:
• Consult and collaborate with line of business executive leaders to analyze how learning strategies support bottom line results
• Partner with subject matter experts to develop or curate content, organize, and oversee instructional design work support program design, create, and reinvent learning programs, curate content and digital learning experiences, and implement the design and development of multiple learning programs including program communication.
• Analyze need, design, develop, implement and measure the success of the learning solutions through ADDIE/Agile project management approach.
• Designing and creating engaging and interactive learning solutions that link to key business strategies within the organization.
• Designs, develops, implements, and evaluates training programs/projects on a variety of topics, including but not limited to sales initiatives, system learning, process and procedure.
• Consult and collaborate with stakeholders and leaders to identify and recommend talent solutions and/or interventions on assigned organizational change initiatives; develops comprehensive curriculum that is scalable globally and implementation plans for the initiatives.

Required Experience:
• Bachelor's degree or higher in Instructional Design, Learning Design and Technology, Instructional Systems and Learning Technologies, Curriculum Design, Communication, English, Education, related field, or equivalent experience.
• Industry certifications in instructional design, curriculum development, performance improvement, project management, content curation, measuring learning, and content-specific certifications, are highly desirable.
• 5-10 years of experience required.
• Advanced skill set in using software programs and other applications related to design learning and learning management systems.
• Salesforce experienced required.
• Facilitation experience required.
• Whatfix or equivalent digital adoption platform experience preferred.

About Us
First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)