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Intact Financial Corporation

Manager, Software Development

Intact Financial Corporation, Saint-Hyacinthe, QC


Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It's our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We're looking for a Manager, Software Development, to join our growing team!

Our ideal candidate is a selfless and passionate advocate for our developers, our customers, the success of our team, and the usability of our software applications they deliver. Working at the intersection of technology and people, they must balance long-term direction, health of the team and individual careers of team members to ensure success in all these dimensions.

This candidate should have a proven track record of leading agile development teams to deliver powerful yet intuitive applications that exceed user expectations. As the manager you will balance your time between leading the development teams, focusing on execution, influencing improvements (across productivity, innovation, quality, and predictability) and driving change.

What you'll do here:
  • Develop productive and engaged software development teams, fostering the development of personal and technical skills, as well as collaboration.
  • Manage projects by understanding the business partner's strategies, priorities and challenges. Assess capabilities to come up with appropriate solutions and deliver the expected value.
  • Manage stakeholders and maintain good relationships with internal and external collaborators.
  • Divide the project into achievable tasks and establish a functional organization chart with roles and responsibilities.
  • Develop strategic requests and keep them up to date by identifying deliverables and dependencies, estimating duration and associated costs and helping to assign resources to activities.
  • Build, direct and coordinate, in direct/indirect supervision mode, the activities of multidisciplinary teams, including Project Managers (PM), Coordinators, Scrum Masters and PCOs.
  • Write reports on the entire project (progress, issues, costs, closing, etc.) while respecting the key performance indicators established. Lead project risk management.
  • Effectively manage project delivery.
  • Maintain the dashboards periodically and progressively throughout the program/projects.
  • Maintain proficient knowledge of industry trends and technology innovation, identifying opportunities and suggesting solutions as appropriate.
  • Collaborate with other Software Engineering Managers and Project Managers to ensure all initiatives have appropriate staffing, balancing business need with the individual's experience and career aspirations.
  • Anticipate problems and difficult situations and take necessary measures to resolve them.
  • Manage ongoing relationships and expectations of stakeholders and senior management.
  • Maintain a strong business focus with an understanding of the current and strategic direction of Intact technologies.
  • As we strive for continuous improvement, evolve our agile practices based on learning throughout the end-to-end development lifecycle.
  • Master all the facets of software development.
  • Remain on the lookout for new technologies and question the status quo.


What you bring to the table:
  • A bachelor's degree in Information Technology/Software Engineering or any combination of equivalent education and experience.
  • Experience managing a team.
  • Experience in project management competencies including planning, budget and timeline management, scope management, risk management, timely decision-making, effective team building.
  • Solid understanding and experience with web application technologies (Java, JavaScript, Angular, Application Frameworks, CSS, HTML, REST, JSON).
  • Experience in continuous delivery management.
  • Experience with object-oriented development and software debugging.
  • Experience in change management and transformation within a project/program context.
  • Experience in insurance industry, and specifically Claims, is a strong asset.
  • For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
  • No Canadian work experience required however must be eligible to work in Canada.


#LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
  • A financial rewards program that recognizes your success
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.


We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.