Chubb
CGRA Director, Sales and Client Services
Chubb, Fremont, CA
Job Description
Duties and Responsibilities
New Business / Lead Generation
Account Management / Expansion / Strategic Growth
Key Metrics
Qualifications
The base salary range for the role is $92,500 to $143,500. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
ESIS, a multi-line Third-Party Administrator (TPA), provides claims, risk control & loss information systems to Fortune 1000 clients across its North American platform. ESIS provides a full range of sophisticated risk management services, including workers compensation claims handling; a broad spectrum of casualty insurance products, such as general liability, automobile liability, products liability, professional liability, and medical malpractice claims handling; and disability management.
Chubb Risk Engineering is your single avenue to our more than 550 property and casualty engineering, health, safety and environmental consultants located wherever our clients do business - all focused on helping our clients develop and deploy solutions that advance their risk management, compliance and sustainability objectives, while positively impacting their financial results.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
Duties and Responsibilities
New Business / Lead Generation
- Develops and establishes productive, professional relationships with key personnel and buyers of EHS consulting services
- Meets direct sales objectives by working with clients and prospects on analyzing needs, gathering data and developing / proposing solutions
- Utilizes Customer Relationship Management tool to track and measure key sales metrics and implement target industry, service, and account strategies
- Coordinates activities to enhance presence, commitment, and capabilities in the local, regional, national and international marketplace
Account Management / Expansion / Strategic Growth
- Meets assigned targets for profitable account retention and expansion revenue while also exceeding key objectives for named accounts
- Creates and sustains positive client relationships and customer care to ensure a consistently high level of client satisfaction
- Proactively assesses, clarifies, and validates account / client needs on an ongoing basis
- Lead client stewardship meetings
- Execute project management activities to ensure successful completion of projects within budget and while meeting established project timelines. Activities include, but are not limited to, pre-project planning, coordination, stakeholder engagement, regular communication (project status updates), managing change requests, project accounting, deliverable submission and project invoicing.
Key Metrics
- Sales: New Business, Retention and Expansion in the direct market
- Revenue: Year over year growth of existing accounts
Qualifications
- Four year college degree from an accredited institution, preferably in science or engineering related field
- Strong client-facing and marketing orientation with demonstrated ability to effectively interact with EHS buyers at all levels
- Minimum of five years working in the EHS field (consulting experience preferred)
- Experience in sales (experience in an EHS consulting environment a plus)
- Ability to manage deadlines and thrive in a fast-paced environment
- Strong presentation, research and analytical skills
- Accuracy, efficiency, quality and good judgment
- Excellent oral and written presentation/communication skills
The base salary range for the role is $92,500 to $143,500. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
ESIS, a multi-line Third-Party Administrator (TPA), provides claims, risk control & loss information systems to Fortune 1000 clients across its North American platform. ESIS provides a full range of sophisticated risk management services, including workers compensation claims handling; a broad spectrum of casualty insurance products, such as general liability, automobile liability, products liability, professional liability, and medical malpractice claims handling; and disability management.
Chubb Risk Engineering is your single avenue to our more than 550 property and casualty engineering, health, safety and environmental consultants located wherever our clients do business - all focused on helping our clients develop and deploy solutions that advance their risk management, compliance and sustainability objectives, while positively impacting their financial results.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.