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Trulieve

SOC Operator

Trulieve, Tallahassee, Florida, us, 32318


“Trulieve Grows One Patient at a Time”If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.Requisition ID:

12292Remote Work Available:

NoJob Title: Security Operations Center (SOC) OperatorLocation: Tallahassee, FLPosition SummaryThe SOC Specialist (SOC-O) will provide best-in-class security customer service, prompt communication delivery, and support to each operational/support function and location within their scope. The SOC-O is responsible for all internal security operations tasks, communication flow and resource management for the company’s personnel. The SOC-O provides direct, indirect, and electronic notification(s), communication(s), and general awareness for employees in harm's way, location support, leadership continuity, and tactical direction for each security function. The SOC-O will follow processes that ensure the SOC works in conjunction with others. The SOC-O identifies, detects, and responds to information from security-related incidents. The SOC communicates development(s), maintains awareness, and follows approved procedures for security events. The SOC-O may assist in security investigations that involve the SOC. The SOC-O operates based on familiarity with physical security concepts, essential network awareness, and endpoint security. The SOC-O communicates current threat(s) and potential attack trends based on the threat and security posture of the SOC within the chain of command per the standard operating procedures and processes. The SOC-O will assume responsibility for all other implied tasks to deliver the implied result.Job Duties and Responsibilities:Assists as the technical expert on all SOC matters, including monitoring and responding to all facilities and properties under your control.Assists with collecting client intelligence, operations, and the communication of time-sensitive security tactics for strategic executive management.Assists SOC leadership with compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines, and procedures.Promotes an environment of professionalism, compliance, and continuous improvement to meet the Corporation's operational goals and objectives.Maintains highly qualified and motivated SOC staff that support the overall business mission, goals, and objectives.Additional responsibilities include providing feedback, accepting critiques and recommendations for documenting incident reports, and maintaining the highest standards for executing high-liability communication plans.Assists with preparing compliance reports to support the SOC’s audit process and performance metrics for the overall security posture from an operation to business leader perspective.Assists with responses to communicate company asset loss, facility response, damage, theft, etc, and mitigates reactions as needed. This is accomplished through specific communication, organized partnerships, operational planning, management security, physical security, and proven operational security, which is driven by the Regional Security Director level of operations.This role will report directly to the SOC Manager (SOC-M).

Security Operations Center:Assists geographic area from the Security Operations Center each shift; identify trends, concerns, or recommendations for real-time threat and field level security professionalsAssists with document review of site inspections, safety inspections, quality inspections, and other reports that may be of value to identify security threats or risks to our overall objective(s)

Assists all SOC personnel and employees as needed to support a large region and the ability to leverage resources, relationships, and systems to proactively mitigate potential threats and risks to a rapidly growing companyAssists with formulating reports and conducts training as directedAssists other security staff across the state to ensure they are aware of outcomes we can facilitate through maintenance, physical security, training, and training exercisesAssists in providing direction, assistance, and leadership to achieve desired resultsMaintains an open line of communication and partnership with Corporate/Operations Management throughout the region and nationMaintains logs and other written documents that can be audited to evaluate the performance of SOC, security team members, contracts, and established SOPsCommunicate and train employees on the security workforce and emergency plansCoordinates time-sensitive needs as directed by the Regional Security Director of SecurityMonitors and reports on risk to the Security Leadership Team and our employees

Qualifications:one or more years of SOC-like work experienceone or more years inside a Security Operations environmentExperience in call centers, agile project management, and leadershipAbility to build consensus and relationships among managers, partners, and employeesExperience with managing a diverse group of technologically oriented membersMust be results-oriented, communication, conflict management, people management, reporting, critical thinking, problem-solving, and planning and organization skillsProven ability to execute processes with all operations, maintenance, and functions of the Security Policy within the environmentCandidate will possess the ability to be a successful self-starterPossess excellent communication, negotiation, and managerial skillsExperience with managing diverse groups of technologically oriented peopleStrategic thinking, focused on providing business value to end-usersExperience with conflict resolution and de-escalationExperience with complex problem-solving and being detail-orientedHave excellent communication skills, both written and verbalHave strong leadership skills

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position. This position will work an average of 40 hours per week and will be available “after hours” if an emergency situation should arise.Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.recblid 2hmyr9wwwypn66gd7lbhyqlzj3jrwc