JPMorgan Chase Bank, N.A.
Design Systems Lead - Vice President
JPMorgan Chase Bank, N.A., Plano, Texas, us, 75086
Shape the future of user experience with strategic design initiatives that blend business needs and user insights.
As a Vice President Lead Designer focused in Design Systems for Consumer Bank, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.
You'll be responsible for building and managing a team of designers focused on maintaining our catalog of design fundamentals, components, patterns, and layout templates. You'll work closely with designers, engineers, product leaders and the other design system leads to craft a collection of assets and guidance that is responsive to the needs of the product design teams while still focused on delivering a consistent employee and customer experiences. In this lead role, you'll be expected to interface directly with product designers, engineers and product owners to understand product needs to grow the design system and on occasion defend design system decisions and the guidance it provides with strong and convincing rationale and logic. You can expect to collaborate with a multi-disciplinary team that includes researchers, content writers, product managers, engineers, and business partners who share your passion for delivering unique and innovative financial digital products and services of all kinds, including trading and advice platforms.
Job responsibilities
Be a leader in the definition and curation of shared design and experiences across all our digital productsPlan and oversee the work of members of your teamContribute to high performing teams through the development of self and others, emphasizing continuous learning and growthPrioritize work based on needs, impact, and available resourcesUnderstand and communicate macro business objectives and how they apply to your team's workPartner with designers, developers, and product owners to apply and evolve our design systemDevelop thinking through wireframes, visual studies, motion studies, prototypesPresent and communicate work and recommendations to the larger design organizationEnsure our design patterns maintain the highest of quality standardsBuild relationships with other design leads and key stakeholders to drive adoption of our design systemIdentify opportunities to increase the consistency of our customer and employee experienceRequired qualifications, capabilities, and skills
Bachelor's degree in relevant field, plus 5 or more years of design experiencePrior work on design system strongly preferredAbility to synthesize complex, interdependent, and sometimes competing needsExcellent time management skills and the ability to be self-directedMust be capable of independent decision-making to achieve a shared team goalAbility to work closely with other disciplines to understand design contextAbility to deliver solutions (research findings, design concepts, content) and participate in critique process to improve design acceptanceUnderstand the technical limitations and liberties behind your decisions and be able to communicate your ideas to product and technology partnersBe adept in the design of both web and mobile experiencesPossess critical thinking through iteration and design reviewPreferred qualifications, capabilities, and skills
Design leadership or managerial experienceExperience with Figma and Salesforce Lightning Design SystemExperience building relationships with other design leads and key stakeholders
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
As a Vice President Lead Designer focused in Design Systems for Consumer Bank, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.
You'll be responsible for building and managing a team of designers focused on maintaining our catalog of design fundamentals, components, patterns, and layout templates. You'll work closely with designers, engineers, product leaders and the other design system leads to craft a collection of assets and guidance that is responsive to the needs of the product design teams while still focused on delivering a consistent employee and customer experiences. In this lead role, you'll be expected to interface directly with product designers, engineers and product owners to understand product needs to grow the design system and on occasion defend design system decisions and the guidance it provides with strong and convincing rationale and logic. You can expect to collaborate with a multi-disciplinary team that includes researchers, content writers, product managers, engineers, and business partners who share your passion for delivering unique and innovative financial digital products and services of all kinds, including trading and advice platforms.
Job responsibilities
Be a leader in the definition and curation of shared design and experiences across all our digital productsPlan and oversee the work of members of your teamContribute to high performing teams through the development of self and others, emphasizing continuous learning and growthPrioritize work based on needs, impact, and available resourcesUnderstand and communicate macro business objectives and how they apply to your team's workPartner with designers, developers, and product owners to apply and evolve our design systemDevelop thinking through wireframes, visual studies, motion studies, prototypesPresent and communicate work and recommendations to the larger design organizationEnsure our design patterns maintain the highest of quality standardsBuild relationships with other design leads and key stakeholders to drive adoption of our design systemIdentify opportunities to increase the consistency of our customer and employee experienceRequired qualifications, capabilities, and skills
Bachelor's degree in relevant field, plus 5 or more years of design experiencePrior work on design system strongly preferredAbility to synthesize complex, interdependent, and sometimes competing needsExcellent time management skills and the ability to be self-directedMust be capable of independent decision-making to achieve a shared team goalAbility to work closely with other disciplines to understand design contextAbility to deliver solutions (research findings, design concepts, content) and participate in critique process to improve design acceptanceUnderstand the technical limitations and liberties behind your decisions and be able to communicate your ideas to product and technology partnersBe adept in the design of both web and mobile experiencesPossess critical thinking through iteration and design reviewPreferred qualifications, capabilities, and skills
Design leadership or managerial experienceExperience with Figma and Salesforce Lightning Design SystemExperience building relationships with other design leads and key stakeholders
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans