Olathe Ford
Olathe Ford Service BDC Agent
Olathe Ford, Olathe, Kansas, us, 66051
Come work for the best! If you are interested in a career in the automotive business, we welcome you to apply today to join our family at Olathe Automotive Group. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all our clients. We set each member up for success by providing comprehensive, highly specialized training for each position within our organization, complete with on-the-job training and ongoing personal development.
Job Title:
Olathe Ford Service BDC Agent
Location:
Olathe, KS
Company : Olathe Ford Sales Inc.
Type : Full Time
Hours : 8-5
Starting pay range : 16.50 - 17
Job Description : As a BDC Representative, you will be a point of contact for our customers, providing them with exceptional service and assistance. You will be responsible for handling incoming service inquiries, scheduling appointments, and ensuring a smooth and efficient service process. Your ability to communicate effectively, build rapport with customers, and pay attention to detail will be key to your success in this role.
Responsibilities:
Respond promptly and professionally to inbound service inquiries via phone, email, and online chat.Engage with customers, gather their information, and determine their needs and preferences.Schedule and confirm appointments for servicesMaintain accurate and up-to-date customer records and follow-up communication in the customer relationship management (CRM) system.Provide exceptional customer service and address customer inquiries and concerns.Stay up to date with product knowledge, pricing, and promotions to effectively communicate with customers.Qualifications:
Previous experience in a customer service role is a plusExcellent communication and interpersonal skillsStrong organizational abilities and attention to detailBasic familiarity with CRM systems is a plusHigh school diplomaBenefits:
Health insuranceDental insuranceVision insuranceLife insurancePersonal days offVacation daysPaid HolidaysNew Car DiscountsDiscounts on Products and Services
Job Title:
Olathe Ford Service BDC Agent
Location:
Olathe, KS
Company : Olathe Ford Sales Inc.
Type : Full Time
Hours : 8-5
Starting pay range : 16.50 - 17
Job Description : As a BDC Representative, you will be a point of contact for our customers, providing them with exceptional service and assistance. You will be responsible for handling incoming service inquiries, scheduling appointments, and ensuring a smooth and efficient service process. Your ability to communicate effectively, build rapport with customers, and pay attention to detail will be key to your success in this role.
Responsibilities:
Respond promptly and professionally to inbound service inquiries via phone, email, and online chat.Engage with customers, gather their information, and determine their needs and preferences.Schedule and confirm appointments for servicesMaintain accurate and up-to-date customer records and follow-up communication in the customer relationship management (CRM) system.Provide exceptional customer service and address customer inquiries and concerns.Stay up to date with product knowledge, pricing, and promotions to effectively communicate with customers.Qualifications:
Previous experience in a customer service role is a plusExcellent communication and interpersonal skillsStrong organizational abilities and attention to detailBasic familiarity with CRM systems is a plusHigh school diplomaBenefits:
Health insuranceDental insuranceVision insuranceLife insurancePersonal days offVacation daysPaid HolidaysNew Car DiscountsDiscounts on Products and Services