Senior Manager, Global Investigations

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Position Summary:

The Senior Manager, Global Investigations, is a member of the Global Investigations team reporting to the Senior Director of Global Investigations. This role is responsible for conducting complex investigations related to fraud, internal misconduct, regulatory compliance, and other risks affecting the organization. The Senior Manager will also work closely with internal audit, legal, compliance, HR, and other internal departments to protect the company's assets, reputation, and ensure the integrity of its operations.

A successful candidate will execute investigations of varying complexity levels, both domestically and internationally. They will develop investigative plans, coordinate with key stakeholders, gather physical, electronic and testimonial evidence, analyze data, make credibility assessments, draw conclusions, report findings, and make recommendations on risk mitigation and operational improvements. This position works with a shared purpose and alignment to our Global Audit & Investigations Strategy.

Key Responsibilities:

• Conduct and oversee complex investigations related to fraud, theft, corruption, regulatory compliance, and other corporate risks.
• Collect, analyze, and evaluate evidence through interviews, document reviews, data analysis, and surveillance.
• Ensure that all investigative activities are documented accurately and that reports are prepared in a clear, concise, and timely manner.
• Work closely with internal stakeholders, including Legal, Compliance, HR, Internal Audit and IT, to ensure a collaborative approach to investigations.
• Provide regular updates to senior management on ongoing investigations, potential risks, and outcomes.
• Participating in the case assignment process to distribute work across investigative teams in consideration of team capacity and optimal performance.
• Develop and maintain relationships with external partners, including law enforcement, regulators, and industry peers, to enhance investigative capabilities.
• Identify trends and patterns from investigations to recommend changes in policies, procedures, and controls aimed at mitigating future risks.
• Lead initiatives to increase awareness of fraud, compliance, and ethical conduct throughout the organization.
• Assist in the development and delivery of training programs related to fraud prevention, ethics, and internal controls.
• Coordinate with external agencies, such as law enforcement or regulatory bodies, when necessary.
• Ensure all investigations comply with relevant legal standards, company policies, and industry regulations.
• Uphold the highest standards of integrity and confidentiality throughout the investigative process.
• Support the organization's commitment to ethical conduct by reinforcing a culture of accountability and transparency.
• Strengthens the Company's anti-retaliation efforts by identifying and investigating retaliatory behaviors, and by reassuring investigative participants of anti-retaliation protections.

Qualifications:

• Bachelor's degree in Criminal Justice, Law, Business, Accounting, or a related field.
• Advanced degree or professional certifications (e.g., CFE, CIA, CPA) preferred.
• Minimum of 7-10 years of experience in corporate investigations, law enforcement, or a related field, with at least 3 years in a supervisory or management role.
• Strong understanding of investigative techniques, evidence handling, and legal requirements.
• Proven ability to manage multiple, complex investigations simultaneously.
• Strong financial, accounting, analytical, problem-solving, and decision-making skills.
• Excellent interpersonal and communication skills, with the ability to work effectively with all levels of the organization.
• High level of integrity, professionalism, and attention to detail.
• Ability to handle sensitive and confidential information with discretion.
• Proficiency in using investigative tools, software, and data analysis methods.

• Working Conditions:
• This position is hybrid. This means that the selected candidate will primarily work remotely (work from home) and be available to travel to our domestic and international offices and facilities to conduct interviews and investigations as needed.
• 10% - 25% domestic and international travel required.

Category: Risk Management