Santa Barbara Zoo
Office Assistant
Santa Barbara Zoo, Santa Barbara, California, us, 93190
The Santa Barbara Zoo is seeking a temporary Office Assistant
Position Status:
Part-Time, Temporary, Hourly, Non-Exempt Schedule:
Up to 25 hours per week
Compensation:
$16.00 per hour
*You must also complete the Zoo's
Official Employment Application
on the next page in order to be considered for the position*
SUMMARY:
Under general direction and supervision of the Director of HR, and HR & Administrative Associate, the Office Assistant performs clerical tasks, works on various assigned projects, preparing documents, organizing files, scanning, typing or word processing, managing existing documents, and keeping the office organized, tidy, and running smoothly
The role requires someone who can work efficiently with minimal supervision, while contributing to the overall success of our administrative functions.
ESSENTIAL DUTIES:File Management & Organization:Sort, file, and organize employee records, departmental documents, and confidential information following established protocolsPerforms clerical and administrative duties: maintains and organizes HR employee files and records, documents; photocopy, fax, scan, etc. as neededEnsure all files are properly labeled, cataloged, and easily accessible for future useMaintain accurate digital and physical records through data entry and document scanningOffice Operations:
Assist with administrative tasks as needed, including data entry, updating databases, and filing correspondenceSupport Admin & HR staff with special projects related to compliance, employee onboarding, and policy updatesCollaborate with team members to name scanned documents, improve document storage and retrieval systemsMaintain confidentialityAdheres to the Zoo's policies and procedures as outlined in the Employee Policy ManualApplies and exemplifies "green" (sustainable) practices whenever possibleSECONDARY DUTIES:
Provides assistance where help is needed, as assignedGuest Relations
Greets every guest with a smileThanks guests for supporting and visiting the ZooAnswers phone calls, voice mails, and e-mails promptlyEnsures the Zoo's presentation standards for cleanliness and maintenance are met by keeping work area clean, picking up trash, and reporting unsafe or unsightly conditionsAssociates with guests to share information and assistResponds to all guest inquiries, complaints, and comments according to Zoo guest relations proceduresMaintains a professional appearance and adheres to the Zoo's uniform dress codeTakes responsibility to stay informed about happenings at the Zoo such as reading employee communications and attending meetingsReflects the qualities outlined in the Guest Relations Statement, the Zoo's Core Values, and the Employee PledgePOSITION CRITERIA:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and environmental characteristics described below are representative of the knowledge, skill, ability, and working and physical elements required of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
High school diploma or equivalent required; pursuing or holding a degree in Business, Human Resources, or related field is a plusPrior experience in office environment or administrative functionsLicense, Certification, or Preferred Qualifications:
Prior experience with office responsibilities, experience in customer service, or related fieldProficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel); scheduling appointments/updating calendarsValid driver's license with good driving record is desirableSuccessful completion of a Department of Justice background checkKnowledge, Skills and Ability:
Strong organizational skills and keen attention to detailAbility to handle confidential and sensitive information with discretionProficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with document management systemsKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminologyEffective communication skills and ability to work independentlyKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfactionKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammarAbility to follow oral and written directionActive learning skills and ability to use logic and reasoningAbility to coordinate and to solve problems, or ask for clarification as appropriateHighly organized multitasker who works well in a fast-paced environmentAbility to manage time effectivelyAbility to develop productive and friendly relationships at workAbility to interact courteously and respectfully with supervisors, fellow employees, volunteers, and our guestsAbility to exercise safe work habitsPhysical Demands & Work Environment:
Requires the ability to access office areas of the facilityRegularly required to stand, walk, sit, and use office toolsAbility to lift at least 20 pounds in course of normal duties occasionallyAbility to spend time making repetitive motion, using hands to handle/control/feel objects, tools or controlsAbility to work effectively in a shared office environment with many interruptions, with noiseSupportive and open employment cultureTools Used:
Personal Computer and software (MS Office Suite and other)Two-way RadioStandard office equipment; telephone, copier, facsimile machine, calculator, and others as requiredBENEFITS & PERKS:
Great team, beautiful grounds, amazing animal collection, sunshine & ocean view almost year-round!Free parking M-F, free guest passes, unlimited free tea/coffee every morning, 20% discounts on food services and retail purchasesAccess to the San Diego Zoo Global Academy platform, professional development events, and lunch & learn opportunities
*You must also complete the Zoo's
Official Employment Application
on the next page in order to be considered for the position*
Please make sure to check your spam folder if you do not see an email response from the Zoo.
This job description is representative of the expectations of the position described. Additional duties, reporting relationships, and/or position criteria may be assigned as deemed necessary by the Chief Executive Officer or authorized representative. No changes to this job description shall be made without written permission by the Chief Executive Officer or authorized representative.
The Zoo reserves the right to revise this job description at any time. The job description does not constitute a contract for employment, and does not guarantee employment for any specified period of time. The job description does not in any way alter the at-will employment relationship.
At this time, the Zoo does not sponsor employment or internship visas.
Compensation: $16.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Do you love animals and working with people? Join the fun, caring, friendly, and energetic team at the Santa Barbara Zoo in our mission of preservation, conservation, and enhancement of the natural world and its living treasures through education, research, and recreation.
Once you apply, please make sure to check your spam folder if you do not see an email response from the Zoo.
The Santa Barbara Zoo is a private 501(c)(3) nonprofit corporation and is a fully accredited member of the Association of Zoos and Aquariums. Known as one of the world's most beautiful zoos, it is located on 30 acres of lush botanic gardens overlooking the Pacific Ocean. It is home to more than 146 animal species living in open, naturalistic habitats. Our wonderful collaborative team includes up to 220 employees and 50 volunteers.
Position Status:
Part-Time, Temporary, Hourly, Non-Exempt Schedule:
Up to 25 hours per week
Compensation:
$16.00 per hour
*You must also complete the Zoo's
Official Employment Application
on the next page in order to be considered for the position*
SUMMARY:
Under general direction and supervision of the Director of HR, and HR & Administrative Associate, the Office Assistant performs clerical tasks, works on various assigned projects, preparing documents, organizing files, scanning, typing or word processing, managing existing documents, and keeping the office organized, tidy, and running smoothly
The role requires someone who can work efficiently with minimal supervision, while contributing to the overall success of our administrative functions.
ESSENTIAL DUTIES:File Management & Organization:Sort, file, and organize employee records, departmental documents, and confidential information following established protocolsPerforms clerical and administrative duties: maintains and organizes HR employee files and records, documents; photocopy, fax, scan, etc. as neededEnsure all files are properly labeled, cataloged, and easily accessible for future useMaintain accurate digital and physical records through data entry and document scanningOffice Operations:
Assist with administrative tasks as needed, including data entry, updating databases, and filing correspondenceSupport Admin & HR staff with special projects related to compliance, employee onboarding, and policy updatesCollaborate with team members to name scanned documents, improve document storage and retrieval systemsMaintain confidentialityAdheres to the Zoo's policies and procedures as outlined in the Employee Policy ManualApplies and exemplifies "green" (sustainable) practices whenever possibleSECONDARY DUTIES:
Provides assistance where help is needed, as assignedGuest Relations
Greets every guest with a smileThanks guests for supporting and visiting the ZooAnswers phone calls, voice mails, and e-mails promptlyEnsures the Zoo's presentation standards for cleanliness and maintenance are met by keeping work area clean, picking up trash, and reporting unsafe or unsightly conditionsAssociates with guests to share information and assistResponds to all guest inquiries, complaints, and comments according to Zoo guest relations proceduresMaintains a professional appearance and adheres to the Zoo's uniform dress codeTakes responsibility to stay informed about happenings at the Zoo such as reading employee communications and attending meetingsReflects the qualities outlined in the Guest Relations Statement, the Zoo's Core Values, and the Employee PledgePOSITION CRITERIA:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and environmental characteristics described below are representative of the knowledge, skill, ability, and working and physical elements required of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
High school diploma or equivalent required; pursuing or holding a degree in Business, Human Resources, or related field is a plusPrior experience in office environment or administrative functionsLicense, Certification, or Preferred Qualifications:
Prior experience with office responsibilities, experience in customer service, or related fieldProficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel); scheduling appointments/updating calendarsValid driver's license with good driving record is desirableSuccessful completion of a Department of Justice background checkKnowledge, Skills and Ability:
Strong organizational skills and keen attention to detailAbility to handle confidential and sensitive information with discretionProficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with document management systemsKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminologyEffective communication skills and ability to work independentlyKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfactionKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammarAbility to follow oral and written directionActive learning skills and ability to use logic and reasoningAbility to coordinate and to solve problems, or ask for clarification as appropriateHighly organized multitasker who works well in a fast-paced environmentAbility to manage time effectivelyAbility to develop productive and friendly relationships at workAbility to interact courteously and respectfully with supervisors, fellow employees, volunteers, and our guestsAbility to exercise safe work habitsPhysical Demands & Work Environment:
Requires the ability to access office areas of the facilityRegularly required to stand, walk, sit, and use office toolsAbility to lift at least 20 pounds in course of normal duties occasionallyAbility to spend time making repetitive motion, using hands to handle/control/feel objects, tools or controlsAbility to work effectively in a shared office environment with many interruptions, with noiseSupportive and open employment cultureTools Used:
Personal Computer and software (MS Office Suite and other)Two-way RadioStandard office equipment; telephone, copier, facsimile machine, calculator, and others as requiredBENEFITS & PERKS:
Great team, beautiful grounds, amazing animal collection, sunshine & ocean view almost year-round!Free parking M-F, free guest passes, unlimited free tea/coffee every morning, 20% discounts on food services and retail purchasesAccess to the San Diego Zoo Global Academy platform, professional development events, and lunch & learn opportunities
*You must also complete the Zoo's
Official Employment Application
on the next page in order to be considered for the position*
Please make sure to check your spam folder if you do not see an email response from the Zoo.
This job description is representative of the expectations of the position described. Additional duties, reporting relationships, and/or position criteria may be assigned as deemed necessary by the Chief Executive Officer or authorized representative. No changes to this job description shall be made without written permission by the Chief Executive Officer or authorized representative.
The Zoo reserves the right to revise this job description at any time. The job description does not constitute a contract for employment, and does not guarantee employment for any specified period of time. The job description does not in any way alter the at-will employment relationship.
At this time, the Zoo does not sponsor employment or internship visas.
Compensation: $16.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Do you love animals and working with people? Join the fun, caring, friendly, and energetic team at the Santa Barbara Zoo in our mission of preservation, conservation, and enhancement of the natural world and its living treasures through education, research, and recreation.
Once you apply, please make sure to check your spam folder if you do not see an email response from the Zoo.
The Santa Barbara Zoo is a private 501(c)(3) nonprofit corporation and is a fully accredited member of the Association of Zoos and Aquariums. Known as one of the world's most beautiful zoos, it is located on 30 acres of lush botanic gardens overlooking the Pacific Ocean. It is home to more than 146 animal species living in open, naturalistic habitats. Our wonderful collaborative team includes up to 220 employees and 50 volunteers.