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Internal Revenue Service

Appeals Officer (3 Month Register) Direct Hire

Internal Revenue Service, Charlotte, North Carolina, United States, 28245


DutiesWHAT IS THE INDEPENDENT OFFICE OF APPEALS (AP) DIVISION?A description of the business units can be found at:Vacancies will be filled in the following specialty areas:Independent Office of AppealsCase and Operations SupportSpecialized Exam Prog and RefCollection AppealsExamination AppealsThe following are the duties of this position at the full working level:Holds conferences and negotiates issues with taxpayers/representative to resolve tax disputes in a fair and impartial manner. Taxpayers are often officers of publicly traded companies and representatives are typically from the most prestigious national law and accounting firms.Advises and coaches team members regarding their team assignments. Provides appropriate and substantive feedback on team assignments to the team member and his/her immediate manager. This feedback is both written and oral; provided on a timely and ongoing basis; addresses the appropriate critical job elements and aspects; and follows guidelines prescribed by the Chief Appeals, the Director, and the Appeals Area Director as to timing, form and content of the feedback.Communicates and fosters dialogue with peers, customers and partners. Leads several teams that work cases and coaches individual employees in the accomplishment of team objectives and effective problem solving.RequirementsConditions of EmploymentTelework Eligible Positions : Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status.Must be a U.S. Citizen or National and provide proof of U.S. Citizenship.Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).Employment of any candidate selected for this position may be conditional on classification and/or audit of federal tax returns (may include up to 2 years of returns).QualificationsFederal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.SPECIALIZED EXPERIENCE: GS-07:

You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: Experience with business issues & practices, basic accounting principles, and demonstrates knowledge of tax laws and regulations.SPECIALIZED EXPERIENCE: GS-09:

You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: experience with business issues & practices, basic accounting principles, and demonstrates knowledge of Federal tax laws and regulations.SPECIALIZED EXPERIENCE: GS-11:

Specialized experience for this position includes: One (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service. Experience with business issues & practices, basic accounting principles, and demonstrates knowledge of Federal tax laws and regulations.SPECIALIZED EXPERIENCE: GS-12:

To be eligible for this position at this grade level, you must meet the requirements below. Specialized experience for this position includes: One (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service.SPECIALIZED EXPERIENCE: GS-13:

To be eligible for this position at this grade level, you must meet the requirements below. Applicants must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service.SPECIALIZED EXPERIENCE: GS-14:

You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service.SPECIALIZED EXPERIENCE: GS-15:

You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal service.Required DocumentsThe following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.Online Application

- QuestionnaireEducation

- See Education Section aboveRegistration/License (If Applicable)

- active, current registration/licenseHigh School Diploma

(or equivalent) - If you are 16 or 17 years of age, you

MUST

submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.

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