Restoration Project Manager

This Jobot Job is hosted by: Eric Kee

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Salary: $75,000 - $85,000 per year

We are a leading restoration company in Western Lehigh County, dedicated to providing exceptional reconstruction services to our clients. With a commitment to quality and customer satisfaction, we strive to exceed expectations in every project we undertake.

• Opportunity for Growth: Clear pathways for career advancement within our organization, allowing you to develop professionally and climb the ranks.
• Collaborative Environment: Join a team-oriented workplace where cooperation and communication are valued, fostering a supportive and inclusive atmosphere.
• Impactful Work: Contribute to meaningful projects that make a difference in the lives of our clients and communities, ensuring the restoration of properties to their pre-loss condition.
• Comprehensive Training: Access to ongoing training and development opportunities to enhance your skills and knowledge in the restoration industry.
• Competitive Compensation: Competitive pay and benefits package, including opportunities for performance-based incentives, recognizing your contributions to our success.

Project Initiation:

• Evaluate and sell reconstruction projects, serving as a liaison between contractors and customers.
• Educate customers on the reconstruction process and ensure clear communication throughout.
• Facilitate collaboration between various stakeholders to ensure project success.

Project Planning:

• Identify and document project scope, ensuring thoroughness and accuracy.
• Review estimates and verify pricing accuracy, addressing any discrepancies promptly.
• Obtain necessary authorizations and ensure material budgets are in order.

Project Execution:

• Schedule and conduct pre-construction walkthroughs with customers, addressing concerns and confirming expectations.
• Coordinate with subcontractors and resource providers, ordering materials and scheduling deliveries as needed.
• Conduct site visits and customer check-ins to monitor progress and ensure quality control.

Staff Overview:

• Collaborate with estimation team and contractors to process reconstruction projects efficiently.
• Maintain up-to-date reports and oversee field personnel, conducting performance reviews as needed.
• Foster a cohesive team environment through regular meetings and communication.

Customer Satisfaction:

• Prioritize customer service and manage the customer experience from start to finish.
• Maintain open communication with customers, addressing inquiries and ensuring satisfaction with project progress.
• Manage warranty activities and handle change orders accurately to uphold customer satisfaction.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.