Pager
Staff Software Engineer - Incident Management Remote (USA)
Pager, San Francisco, California, United States, 94199
Staff Software Engineer - Incident Management
Remote (USA)PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.PagerDuty is seeking a Staff Software Engineer to join our Incident Management team. As a staff software engineer in our core product, you will be responsible for owning critical services within the PagerDuty product, and delivering innovative product features through continuous interaction across the Operations Cloud. This is an exciting opportunity to work alongside a high-performing team focused on having a major impact on incident lifecycle management at PagerDuty. The ideal candidate will have a strong full stack background and experience with distributed systems.Key ResponsibilitiesFrom day one, you’ll be designing, coding, testing and shipping front-end interfaces, APIs, or backend applications and microservices that ensure we deliver secure, highly reliable and scalable solutions to our customers.Work closely with product managers, designers, and other stakeholders to gather requirements, prioritize tasks, and deliver features on time and within scope.Be a mentor for colleagues and help promote knowledge-sharing.Utilize best practices in software engineering to architect, code, test, and deploy high-quality solutions that meet customer requirements and adhere to internal standards.Participate in your team’s on-call rotation, triaging and addressing production issues as they arise.Conduct thorough testing and debugging to identify and resolve issues, ensuring the stability and performance of integrated solutions.Participate in code reviews, knowledge-sharing sessions, and continuous improvement initiatives to foster a collaborative and innovative team environment.Use your analytical skills to clarify questions, share your approach, and collaborate with your team to build and test elegant solutions.Basic Qualifications:12+ years of full-stack experience with modern programming languages.SaaS experience (B2B preferred).Advanced knowledge with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations.Experience with any of the modern UI frameworks like React.Advanced knowledge and experience working with relational databases including development, troubleshooting and performance optimization.Experience with multiple technology stacks: Cloud Dev, Platforms, Web Dev, Frameworks or service–oriented architecture.Preferred Qualifications:Experience building highly scalable products or platforms.Strong business acumen.Strong experience with AWS or other IaaS platforms.You are empathetic - you can clearly communicate your thoughts and opinions to others and facilitate these technical discussions to a successful outcome.The base salary range for this position is 176,000 - 281,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.Where we workPagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace.How we workOur values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.Champion the Customer | Put users first to design great products and experiences.Run Together | Build strong teams that amplify our impact on users.Take the Lead | Disrupt and invent to be the first choice for users.Ack + Own | Take ownership and action to deliver more efficiently to users.Bring Your Self | Bring your best self to build empathy and trust with users.What we offerOne way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. Learn more, including country-specific offerings, on our
benefits site
.Your package may include:Comprehensive benefits package from day one.Generous paid vacation time.Paid holidays and sick leave.Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO.Company equity*ESPP (Employee Stock Purchase Program)*Retirement or pension plan*Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge.Paid volunteer time off - 20 hours per year.Mental wellness programs.*Eligibility may vary by role, region, and tenureAbout PagerDutyPagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation.PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
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Remote (USA)PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.PagerDuty is seeking a Staff Software Engineer to join our Incident Management team. As a staff software engineer in our core product, you will be responsible for owning critical services within the PagerDuty product, and delivering innovative product features through continuous interaction across the Operations Cloud. This is an exciting opportunity to work alongside a high-performing team focused on having a major impact on incident lifecycle management at PagerDuty. The ideal candidate will have a strong full stack background and experience with distributed systems.Key ResponsibilitiesFrom day one, you’ll be designing, coding, testing and shipping front-end interfaces, APIs, or backend applications and microservices that ensure we deliver secure, highly reliable and scalable solutions to our customers.Work closely with product managers, designers, and other stakeholders to gather requirements, prioritize tasks, and deliver features on time and within scope.Be a mentor for colleagues and help promote knowledge-sharing.Utilize best practices in software engineering to architect, code, test, and deploy high-quality solutions that meet customer requirements and adhere to internal standards.Participate in your team’s on-call rotation, triaging and addressing production issues as they arise.Conduct thorough testing and debugging to identify and resolve issues, ensuring the stability and performance of integrated solutions.Participate in code reviews, knowledge-sharing sessions, and continuous improvement initiatives to foster a collaborative and innovative team environment.Use your analytical skills to clarify questions, share your approach, and collaborate with your team to build and test elegant solutions.Basic Qualifications:12+ years of full-stack experience with modern programming languages.SaaS experience (B2B preferred).Advanced knowledge with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations.Experience with any of the modern UI frameworks like React.Advanced knowledge and experience working with relational databases including development, troubleshooting and performance optimization.Experience with multiple technology stacks: Cloud Dev, Platforms, Web Dev, Frameworks or service–oriented architecture.Preferred Qualifications:Experience building highly scalable products or platforms.Strong business acumen.Strong experience with AWS or other IaaS platforms.You are empathetic - you can clearly communicate your thoughts and opinions to others and facilitate these technical discussions to a successful outcome.The base salary range for this position is 176,000 - 281,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.Where we workPagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace.How we workOur values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.Champion the Customer | Put users first to design great products and experiences.Run Together | Build strong teams that amplify our impact on users.Take the Lead | Disrupt and invent to be the first choice for users.Ack + Own | Take ownership and action to deliver more efficiently to users.Bring Your Self | Bring your best self to build empathy and trust with users.What we offerOne way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. Learn more, including country-specific offerings, on our
benefits site
.Your package may include:Comprehensive benefits package from day one.Generous paid vacation time.Paid holidays and sick leave.Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO.Company equity*ESPP (Employee Stock Purchase Program)*Retirement or pension plan*Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge.Paid volunteer time off - 20 hours per year.Mental wellness programs.*Eligibility may vary by role, region, and tenureAbout PagerDutyPagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation.PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
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