Account Executive

Become the second AE at Pylon.We're a startup backed by a16z (Series A), General Catalyst (Seed), and Y Combinator (Pre-Seed), building the next-generation customer support platform.We replace products like Salesforce Service Cloud ($8.3B/yr) and Zendesk ($1.3B/yr).Two months ago we onboarded our first AE and they've been crushing it.Our pipeline can now support multiple more AEs.Majority of our pipeline is coming inbound.You will start by selling mostly high volume deals to early-stage B2B companies (

The ProductWe're building a customer support platform (same category as Zendesk)

Our product is insanely powerful today, and what's coming next is even more exciting

Checkout the demo video on our website (usepylon.com)

About UsFull team is 15 people, majority engineering

GTM team is 1 founder, 1 AE, 1 growth marketer. Also hiring a Field Marketer

Located in-person in San Francisco (690 5th st)

Raised $20M from a16z, General Catalyst, Y Combinator

Current Sales ProcessProspect comes inbound and books a demo

First sales call

Open up a shared Slack channel at the end of the call if they are qualified

Help the prospect onboard and run a 1-2 week trial

Negotiate and close

Requirements2+ years sales experience

Have sold products priced in the $5-20k/yr range

Located in the SF and willing to commute to the office

You have sold SaaS

Nice to HavesYou have sold to tech companies

You have sold to customer support or success personas

Our Sales StackSalesforce

Scratchpad

Salesbricks

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