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Highgate Hotels, LP

Complex Human Resources Coordinator-Southernmost Beach Resort & The Marker Resor

Highgate Hotels, LP, Key West, Florida, us, 33045


Complex Human Resources Coordinator - Southernmost Beach Resort & The Marker ResortRequisition ID:

2024-57854

Category:

Human Resources

Job Location:

US-FL-Key West

Property:

Southernmost Beach Resort

Compensation Type:

Hourly

Company Overview:

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.

Location:

Located in historic Old Town, Southernmost Beach Resort expands over 6 acres on a serene part of the island with Atlantic Ocean front views, gorgeous Key West architecture, and all the amenities you desire in a beach resort.

OverviewThe Human Resources Coordinator is responsible for assisting the Director of Human Resources and HR Manager with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, and the understanding and enforcement of company policies.

ResponsibilitiesFundamental Requirements

Administer insurance benefits, explain benefits, assist with completion of enrollment forms, and answer questions.

Enter payroll information on computer (wage information, changes).

Conduct prescreening interviews.

Respond to unemployment claims, maintain unemployment logbook.

Maintain new hire, termination, and transfer and promotion logbook.

Audit hours worked in payroll reports for eligibility of benefits.

Compile wage surveys.

Monitor and maintain Leave of Absence log.

Monitor Workman's Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.

Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured).

Maintain complimentary room night log, process employee requests.

Prepare and place recruitment advertising.

Process paperwork for terminating employees.

Schedule Orientation.

Assist in Orientation - explain benefits, conduct tour of property.

Write articles and take pictures for property newsletter.

Assist with special projects; plan employee events (meetings, picnics, parties).

Assist with Employee housing as needed.

QualificationsEducation & Experience:

At least 3 years of progressive Human Resources experience in a hotel or a related industry; or a 4-year college degree and at least 1 year of related experience; or a 2-year college degree and 2 or more years of related experience.

Previous supervisory responsibility required.

College course work in related field helpful.

Familiarity with and knowledge of employment laws are helpful.

Physical requirements:

Long hours sometimes required.

Sedentary work - Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

General Requirements

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

Attend all hotel required meetings and trainings.

Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming, which include wearing nametags.

Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.

Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to maintain confidentiality of information.

Perform other duties as requested by management.

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