Amazon.com Services LLC
Sr. Digital Program Manager - Digital Supply Chain, Content Operations
Amazon.com Services LLC, Seattle, Washington, us, 98127
We are searching for a
Sr. Digital Program Manager
who can lead a strategic improvement program, be passionate about processes and innovation, and navigate in a complex environment with both business and technical aspects. This role demands a high capacity to Learn and Be Curious, Invent and Simplify, Bias for Action, and Deliver Results as we need to be continually adapting to the fast-moving environment and push to drive efficiency and simplification for global customers.
In this role, you will have the opportunity to work with various stakeholders, including global cross-functional teams within Amazon, external executive teams, and technical teams from both sides. The successful candidate will need to be entrepreneurial, wear many hats and work in a fast-paced, dynamic, and highly collaborative environment. If this sounds intriguing, please consider this role on the Digital Supply Chain Content Operations team.
Key job responsibilities
Be the subject matter expert of your assigned programDefine program value propositions, advantages, and limitationsBe the liaison between various technical, business, and development teams to drive both proactive and reactive customer experiences solutionsOwn and support global cross-team coordination, project management, and be able to swiftly prioritize and multi-task based on severity level and strong business judgementIdentify and investigate data to isolate issues, develop solutions, and prioritize opportunities for servicing partner teamsHave a passion for continuously improving the customer experienceBe a creative problem solver who always thinks critically about next stepsPossess flexibility and have a track record of delivering results in a fast-paced and highly ambiguous work environment
Minimum Requirements
5+ years experience working with large global organizations as a Digital Supply Chain Manager, or similar roles such as Program Manager, Vendor Management, Instock Management etc.7+ years of experience working directly with engineering teams and in the digital supply chainDeep understanding and familiarity of componentized based packages such as MDDF (MovieLabs Digital Distribution Framework), including identification of content using EIDR (Entertainment ID Registry), delivery of content metadata using MEC (Media Entertainment Core Metadata) and MMC (Media Manifest Core), and delivery of availability metadata using EMA AvailsDemonstrated ability to work cross-functionally with engineering, design, and marketing/business counterparts to deliver online products/servicesAdvanced ability to draw insights from data and clearly communicate them (verbal/written) to the stakeholders and executives as requiredExperience delivering programs of medium to high complexity, coordinating the development cycleExperience managing, analyzing, presenting, and communicating relevant results to senior managementMust be able to think creatively, deal with ambiguity, and manage changing and competing prioritiesBe self-driven, and show ability to deliver on ambiguous projects with incomplete or imperfect dataExcellent verbal and written communication skills
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $245,000/year in our highest geographic market.
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Sr. Digital Program Manager
who can lead a strategic improvement program, be passionate about processes and innovation, and navigate in a complex environment with both business and technical aspects. This role demands a high capacity to Learn and Be Curious, Invent and Simplify, Bias for Action, and Deliver Results as we need to be continually adapting to the fast-moving environment and push to drive efficiency and simplification for global customers.
In this role, you will have the opportunity to work with various stakeholders, including global cross-functional teams within Amazon, external executive teams, and technical teams from both sides. The successful candidate will need to be entrepreneurial, wear many hats and work in a fast-paced, dynamic, and highly collaborative environment. If this sounds intriguing, please consider this role on the Digital Supply Chain Content Operations team.
Key job responsibilities
Be the subject matter expert of your assigned programDefine program value propositions, advantages, and limitationsBe the liaison between various technical, business, and development teams to drive both proactive and reactive customer experiences solutionsOwn and support global cross-team coordination, project management, and be able to swiftly prioritize and multi-task based on severity level and strong business judgementIdentify and investigate data to isolate issues, develop solutions, and prioritize opportunities for servicing partner teamsHave a passion for continuously improving the customer experienceBe a creative problem solver who always thinks critically about next stepsPossess flexibility and have a track record of delivering results in a fast-paced and highly ambiguous work environment
Minimum Requirements
5+ years experience working with large global organizations as a Digital Supply Chain Manager, or similar roles such as Program Manager, Vendor Management, Instock Management etc.7+ years of experience working directly with engineering teams and in the digital supply chainDeep understanding and familiarity of componentized based packages such as MDDF (MovieLabs Digital Distribution Framework), including identification of content using EIDR (Entertainment ID Registry), delivery of content metadata using MEC (Media Entertainment Core Metadata) and MMC (Media Manifest Core), and delivery of availability metadata using EMA AvailsDemonstrated ability to work cross-functionally with engineering, design, and marketing/business counterparts to deliver online products/servicesAdvanced ability to draw insights from data and clearly communicate them (verbal/written) to the stakeholders and executives as requiredExperience delivering programs of medium to high complexity, coordinating the development cycleExperience managing, analyzing, presenting, and communicating relevant results to senior managementMust be able to think creatively, deal with ambiguity, and manage changing and competing prioritiesBe self-driven, and show ability to deliver on ambiguous projects with incomplete or imperfect dataExcellent verbal and written communication skills
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $245,000/year in our highest geographic market.
#J-18808-Ljbffr