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JPMorganChase

Payments Sales Solutions, Digital Acquisition-Vice President

JPMorganChase, Palo Alto, California, United States, 94306


JOB DESCRIPTION

You are passionate about the client experience and generating revenue for business! You are on the right team!

As a key member of the team, you will drive the end-to-end client experience to generate revenue for the JPMorgan Payments business.

As a Vice President within Business Development in Merchant Services, aligned to the Payments Digital Acquisition team, you will focus primarily on generating new business from prospective clients and cross sells from existing clients. You will work closely with an established team Product and Solutions Architects to lead generate prospective tech buyers within the Digital domain for Merchant Services.

Job Responsibilities:

Cultivates new business opportunities within the portfolio by aligning with the Banker and Treasury team to achieve individual sales goals

Drive complex contract renegotiations

Serves as a trusted advisor and client advocate, leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients to ensure a seamless client experience across JP Morgan

Create strategic dialogues around key client-centric issues, incorporating best practices, benchmarking, opportunity quantification and solution positioning

Build template-driven business case quantification for clients in support of payment solutions

Completes analysis to competitively identify and price JP Morgan products and services for profitability.

Demonstrates ability to communicate effectively both verbally and in writing with key decision-makers at a variety of levels (C-level executives) to evaluate needs, propose solutions from our suite of merchant services products

Partner with internal product stakeholders when representing the client perspective in the development/evolution of complex products and solutions

Works with internal partners to ensure successful implementation and product ramp-up

Protects the firm by following sound risk management protocols and adhering to regulatory requirements. Works directly with Credit, Risk, and Quality Control to adhere to Anti-Money Laundering/Know Your Customer regulations

Make recommendations on new products and services dependent on client input and general industry observations

Uses sound judgment to offer comprehensive and customized solutions that best meet client needs; able to identify and recommend appropriate alternatives when traditional solutions do not apply

Required qualifications, skills and capabilities

10+ years of related sales and relationship management experience

Strong knowledge of the Payments and Merchant Services industry, products and services with a strong technical acumen

Salesforce and Client Relationship Management tools and processes

Excellent communication skills with individuals at all levels, internally and externally

Proven ability to build relationships with clients and internal partners and influence others to achieve desired outcomes

Ability to balance needs of clients with associated risks and interests of the firm

Establishes and consistently uses a disciplined process to manage time; uses time strategically to accomplish business objectives

Demonstrated ability to anticipate clients’ issues, own problems on clients’ behalf, and follow through with commitments

Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint

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