JPMorgan Chase & Co.
Digital Learning Experience Lead, Data & AI, Vice President
JPMorgan Chase & Co., Wilmington, Delaware, us, 19894
The Digital Learning Experience Lead for Data & AI reports into the Head of Data & AI Learning Solutions, and will identify, recommend, and develop digital learning products that can include high-quality videos, graphics, and microsites.
As the Digital Learning Experience Lead for Data & AI, you will be hands-on developing digital learning solutions and leading learning initiatives, in addition to managing a new digital learning developer team. This is a highly visible role that will work to drive business impact by enhancing the Data & AI skills and knowledge of JPMorganChases’ 300k+ employees
Job Responsibilities
Develop engaging and impactful digital learning content on Data and AI topics, tools, and processes
Create high-quality multimedia assets, including videos, graphics, and microsites using tools such as Vyond, Adobe Premier Pro, Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Figma, and Articulate Storyline/Rise
Coach and review Digital Learning Developers’ work, providing guidance on instructional design, tools, and ways to increase learning outcomes and impact
Provide consultative support and thought leadership on ideas to best meet learning needs and outcomes in an effective way
Manage complex learning initiatives using Agile Scrum processes while leveraging data to inform decisions and communicate output
Partner with leadership to create a culture where all team members can share diverse perspectives and thrive to produce quality results
Provide recommendations to enhance internal processes to support content inventory, design practices, project execution, and other needs
Required Qualifications, Capabilities, and Skills
Bachelor’s/Master’s degree in Digital Media Design, Visual Communication, Graphic Design, User Experience/User Interface, Computer Science, Instructional Design and digital marketing or similar degree or equivalent extensive work experience
2+ years of people management experience of distributed digital learning teams
10+ years of hands-on experience designing, developing and troubleshooting learning solutions with various multimedia deliverables such as web, print, video, audio, and graphic
Extensive experience and proficiency in tools for video (Vyond and Adobe Premier Pro), visual design (Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Figma), and learning (Articulate Storyline / Rise).
A portfolio demonstrating your work is required .
Strong attention to detail in developing and publishing learning solutions, and ensuring accuracy and quality of content
Strong organizational, project and time management skills, with the ability to work effectively on multiple projects in a fast moving, deadline-driven and agile development environment; demonstrated timely task completion and quality of deliverables
Proven accomplishment in building inclusive partnerships and relationships with customers and internal clients; openness to multiple perspectives; work both independently and collaboratively to achieve outcomes
Preferred Qualifications, Capabilities, and Skills
Extensive experience with expert level of proficiency in web development (CSS3, HTML5, JavaScript Responsive Development), 3d content creation (Blender), and gamification (Unity)
Embrace and actively utilize Generative AI tools, with a curiosity and ability to learn new tools, platforms, and processes
Experience designing for a professional audience to make complex concepts easier to understand and remember, in an engaging way
Strong knowledge in educational technology, adult learning and educational best practices, developing fully accessible digital solutions that meet ADA and WCAG 2.1 levels A-AA requirements
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As the Digital Learning Experience Lead for Data & AI, you will be hands-on developing digital learning solutions and leading learning initiatives, in addition to managing a new digital learning developer team. This is a highly visible role that will work to drive business impact by enhancing the Data & AI skills and knowledge of JPMorganChases’ 300k+ employees
Job Responsibilities
Develop engaging and impactful digital learning content on Data and AI topics, tools, and processes
Create high-quality multimedia assets, including videos, graphics, and microsites using tools such as Vyond, Adobe Premier Pro, Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Figma, and Articulate Storyline/Rise
Coach and review Digital Learning Developers’ work, providing guidance on instructional design, tools, and ways to increase learning outcomes and impact
Provide consultative support and thought leadership on ideas to best meet learning needs and outcomes in an effective way
Manage complex learning initiatives using Agile Scrum processes while leveraging data to inform decisions and communicate output
Partner with leadership to create a culture where all team members can share diverse perspectives and thrive to produce quality results
Provide recommendations to enhance internal processes to support content inventory, design practices, project execution, and other needs
Required Qualifications, Capabilities, and Skills
Bachelor’s/Master’s degree in Digital Media Design, Visual Communication, Graphic Design, User Experience/User Interface, Computer Science, Instructional Design and digital marketing or similar degree or equivalent extensive work experience
2+ years of people management experience of distributed digital learning teams
10+ years of hands-on experience designing, developing and troubleshooting learning solutions with various multimedia deliverables such as web, print, video, audio, and graphic
Extensive experience and proficiency in tools for video (Vyond and Adobe Premier Pro), visual design (Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Figma), and learning (Articulate Storyline / Rise).
A portfolio demonstrating your work is required .
Strong attention to detail in developing and publishing learning solutions, and ensuring accuracy and quality of content
Strong organizational, project and time management skills, with the ability to work effectively on multiple projects in a fast moving, deadline-driven and agile development environment; demonstrated timely task completion and quality of deliverables
Proven accomplishment in building inclusive partnerships and relationships with customers and internal clients; openness to multiple perspectives; work both independently and collaboratively to achieve outcomes
Preferred Qualifications, Capabilities, and Skills
Extensive experience with expert level of proficiency in web development (CSS3, HTML5, JavaScript Responsive Development), 3d content creation (Blender), and gamification (Unity)
Embrace and actively utilize Generative AI tools, with a curiosity and ability to learn new tools, platforms, and processes
Experience designing for a professional audience to make complex concepts easier to understand and remember, in an engaging way
Strong knowledge in educational technology, adult learning and educational best practices, developing fully accessible digital solutions that meet ADA and WCAG 2.1 levels A-AA requirements
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