Scoop Shop Manager

DescriptionHere at New City Microcreamery, we feel that above all else, it's the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City and we're looking for an inspiring leader to join our team and help our scoopers become all they can be, while also supporting the growth of the New City brand.Fun Fact: Our ice cream is now in Whole Foods, Big Y's, and Market Basket's across the Northeast, as well as in specialty stores!Did you know: Our Hudson location also has a secret speak easy bar, shhhh!Do you: Want to work for a local industry leader that has a best-in-class culinary and hospitality brand?Have a passion for delivering vibrant experiences for your guests?Possess the talent, vision, and desire to invest time and energy into building great teams?Have great attention to detail and enjoy taking on challenges?Think creatively and remain curious when driving for results?Refuse to accept mediocrity and want to continuing developing your career as we grow?If so, read on!Responsibilities: Lead & Inspire Hospitality: Ensure guest satisfaction through unforgettable serviceMotivate & Mentor: Lead, coach, and teach your team to be the best they can beBoost Financial Performance: Build sales and maximize financial success for your restaurantCreate an 'Of Service' Culture: Promote a fun and positive family-style work environmentDrive Genuine Excellence: Excel in a culinary-driven environment with the freshest ingredients, the cleanest kitchen, top of the line equipment, and high operating standardsRequirements: No restaurant experience required, but preferred3-5 years experience working in a hands-on, fast paced, high volume environmentExperience mentoring and training hourly team membersStrong communication skills with the ability to resolve conflict and provide direction to your teamsAbility to work a flexible schedule, including nights and weekends regularlyCareer Advantages: Expand your management experience with as we expand Comprehensive benefits plan with options for Medical InsuranceCompetitive salary with annual bonus opportunityClear path for growth and career advancementPaid holidays and vacationMeal benefits2 company staff outings If this management opportunity sounds intriguing to you, apply today, and get ready to serve #besticecreamintheworldJob Type: Full-timeBenefits:Employee discountFlexible spending accountHealth insurancePaid time offPaid trainingReferral programPhysical Setting:Ice Cream Scoop ShopFamily and Student Friendly environment RequirementsPrevious management or lead experienceAbility to work a flexible schedule, including nights & weekendsCompany InformationFounded in 2015, New City Microcreamery is a metropolis of fine confections, smooth creams, and delectable treats that has been voted the Best Ice Cream in Massachusetts. We've taken the ice cream of our wildest imaginations and brought it to life. We created something we believe in; our childhood dream of a utopian society where ice cream rules - and most importantly - it's good. It's really good.We use a liquid nitrogen process to freeze the cream. After the scratch ice cream base has steeped in its flavor for 24 hours in our walk-in refrigerator, we pour it into our mixer. We slowly move the base and introduce the liquid nitrogen, which is less than 300 degrees! We then increase the speed on the mixer to aerate the frozen cream and give it its lighter texture and mouthfeel. The super-cold liquid nitrogen creates a smaller ice crystal which gives it the smooth New City texture we look for. Plusits a heck of a show.Yet we know that man cannot live on ice cream alone, which is why we offer locally sourced coffee and pastries created by our in-house pastry chef. We've breathed new life into your morning ritual with handcrafted lattes, our own cold brew, and oh yeah - there's free wifi