PDI
Salesforce Administrator
PDI, Woodcliff Lake, New Jersey, us, 07677
Description
DESCRIPTIONDriven by a commitment to research, quality, and service, PDI provides innovative products, educational resources, training, and support to prevent infection transmission and promote health and wellness. Encompassing three areas, our Healthcare, Sani Professional and Contract manufacturing divisions, we develop, manufacture, and distribute leading edge products for North America and the world. We have several locations across the US and are looking for new Associates to join our team!POSITION PURPOSEWe're looking for a Salesforce Administrator who is excited about working with cross-functional business units (e.g., Sales, Marketing, Customer Care, Analytics, Finance) to design, build, and support business solutions on the Salesforce platform. This role reports to the Director of Sales Training and Development and will be responsible for the day-to-day user support and continuous improvements to our Salesforce instance. Candidates for this role will be proficient in salesforce.com, have experience with best practices in data hygiene/data migration, familiar with Salesforce integrations to external systems, and be able to work independently in a fast-paced environment.ESSENTIAL FUNCTIONS AND BASIC DUTIESThree - four years experience as a salesforce administrator is requiredSet up new users, manage departures, profiles, roles, permission sets, sharing settings, permission set licensesSupport Salesforce user base with day-to-day problems, questions and requestsTraining users on Salesforce objects/data/features and functionalityWork with internal customers to gather requirements and implement configuration changesDevelop and create customized reports and dashboards for various internal stakeholders (e.g., Sales, Marketing, Executive Management, etc.)
Create/maintain training material and documentationAbility to understand business process and translate into technical solutions that are designed responsibly to scale with the organizationAbility to extract insights from data analysisExperience with the Lightning interface (lightning record pages, lightning app builder, customized mobile app builder)Strong Microsoft Office Suite skills requiredFamiliarity with Lightning FlowsExperience with Dell BoomiExperience with Salesforce Workbench and Data LoaderExperience with Salesforce InboxExperience with Pardot (in support of Marketing team) - not requiredApex coding/familiarity a huge plus
QUALIFICATIONSEDUCATION/CERTIFICATION:BS, BA in technical field or equivalent experience
REQUIRED KNOWLEDGE:All aspects of the Salesforce.com platform; standard objects, custom objects, data models, sharing settings, process builder and workflow, Lightning interfaceBasic coding knowledge of APEX programming.
EXPERIENCE REQUIRED:3+ years of experience with Salesforce.com platformProficient understanding of the various Salesforce admin features and data loading tools
SKILLS/ABILITIES:Salesforce ADM 201 certification required.MS Office: Proficient in Excel.Strong analytic skills.Ability to understand a business requirement or process and map out a technical solution.Desire to build effective cross-functional relationships within the organization.
WORKING CONDITIONS:No hazardous or significantly unpleasant conditions
SALARY RANGE:$90,000 - $115,000 annually
BENEFITSPDI is pleased to offer comprehensive and affordable benefits for our associates, which includes:Medical, behavioral & prescription drug coverageHealth Savings Account (HSA)DentalVision401(k) savings plan with company match and profit sharingBasic and supplemental Life and AD&D insuranceFlexible Spending Accounts (FSAs)Short & long-term disabilityEmployee Assistance Program (EAP)Health Advocacy Program
PDI also offers many voluntary benefits such as:
Legal services, critical illness, hospital indemnity, accident coverage, ID theft and fraud protection, pet insurance and employee discounts.At PDI, we are also committed to helping our associates maintain a healthy and sustainable work/life balance and are proud to provide associates with paid time off programs including:
sick & safe leave, vacation, company & floating holidays, paid parental leave, and depending on the position we also offer summer hours and flex place/flex time options.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
DESCRIPTIONDriven by a commitment to research, quality, and service, PDI provides innovative products, educational resources, training, and support to prevent infection transmission and promote health and wellness. Encompassing three areas, our Healthcare, Sani Professional and Contract manufacturing divisions, we develop, manufacture, and distribute leading edge products for North America and the world. We have several locations across the US and are looking for new Associates to join our team!POSITION PURPOSEWe're looking for a Salesforce Administrator who is excited about working with cross-functional business units (e.g., Sales, Marketing, Customer Care, Analytics, Finance) to design, build, and support business solutions on the Salesforce platform. This role reports to the Director of Sales Training and Development and will be responsible for the day-to-day user support and continuous improvements to our Salesforce instance. Candidates for this role will be proficient in salesforce.com, have experience with best practices in data hygiene/data migration, familiar with Salesforce integrations to external systems, and be able to work independently in a fast-paced environment.ESSENTIAL FUNCTIONS AND BASIC DUTIESThree - four years experience as a salesforce administrator is requiredSet up new users, manage departures, profiles, roles, permission sets, sharing settings, permission set licensesSupport Salesforce user base with day-to-day problems, questions and requestsTraining users on Salesforce objects/data/features and functionalityWork with internal customers to gather requirements and implement configuration changesDevelop and create customized reports and dashboards for various internal stakeholders (e.g., Sales, Marketing, Executive Management, etc.)
Create/maintain training material and documentationAbility to understand business process and translate into technical solutions that are designed responsibly to scale with the organizationAbility to extract insights from data analysisExperience with the Lightning interface (lightning record pages, lightning app builder, customized mobile app builder)Strong Microsoft Office Suite skills requiredFamiliarity with Lightning FlowsExperience with Dell BoomiExperience with Salesforce Workbench and Data LoaderExperience with Salesforce InboxExperience with Pardot (in support of Marketing team) - not requiredApex coding/familiarity a huge plus
QUALIFICATIONSEDUCATION/CERTIFICATION:BS, BA in technical field or equivalent experience
REQUIRED KNOWLEDGE:All aspects of the Salesforce.com platform; standard objects, custom objects, data models, sharing settings, process builder and workflow, Lightning interfaceBasic coding knowledge of APEX programming.
EXPERIENCE REQUIRED:3+ years of experience with Salesforce.com platformProficient understanding of the various Salesforce admin features and data loading tools
SKILLS/ABILITIES:Salesforce ADM 201 certification required.MS Office: Proficient in Excel.Strong analytic skills.Ability to understand a business requirement or process and map out a technical solution.Desire to build effective cross-functional relationships within the organization.
WORKING CONDITIONS:No hazardous or significantly unpleasant conditions
SALARY RANGE:$90,000 - $115,000 annually
BENEFITSPDI is pleased to offer comprehensive and affordable benefits for our associates, which includes:Medical, behavioral & prescription drug coverageHealth Savings Account (HSA)DentalVision401(k) savings plan with company match and profit sharingBasic and supplemental Life and AD&D insuranceFlexible Spending Accounts (FSAs)Short & long-term disabilityEmployee Assistance Program (EAP)Health Advocacy Program
PDI also offers many voluntary benefits such as:
Legal services, critical illness, hospital indemnity, accident coverage, ID theft and fraud protection, pet insurance and employee discounts.At PDI, we are also committed to helping our associates maintain a healthy and sustainable work/life balance and are proud to provide associates with paid time off programs including:
sick & safe leave, vacation, company & floating holidays, paid parental leave, and depending on the position we also offer summer hours and flex place/flex time options.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)