Perpay - Career's Page
Senior IT Manager
Perpay - Career's Page, Phila, Pennsylvania, United States, 19117
About Us:
We believe everyone deserves a chance to improve their financial future. We're dedicated to building simple and inclusive financial products that help our members create healthy habits and achieve economic stability.
Some things we're excited about:$500 million in spending power used by our membersIncreasing members' credit by 36 points (on average) within the first 3 monthsBacked by First Round Capital and JP MorganProducts we've built to make an impact:
Perpay Marketplace:
Combines interest-free payments and modern e-commerce to reduce cost of ownership and promote healthy repayment behavior.Perpay+:
Leverages Marketplace repayment history to help members monitor and build credit with all 3 credit bureaus.Perpay Credit Card:
Expands access to the flexibility and benefits of a World Mastercard by removing common barriers like high security deposits and low approval odds.The Perpay team is a motivated group of creative problem solvers who love getting things done and making an impact. Located in Center City, Philadelphia, our one-of-a-kind space promotes a collaborative work environment, unites our team, and feels like a home away from home.
About the Role:
As our Senior IT Manager, you will work alongside our CTO and Engineering organization to build the IT infrastructure that enables our team to achieve Perpay's mission to create inclusive financial products that improve the lives of our members. You will play a crucial role in overseeing both our technology infrastructure and procurement processes, with a strong focus on keeping our devices and systems reliable, secure, and easy to use.
Our greatest strength is our people and we'd love for you to be one of them!Responsibilities:
Oversee the day-to-day operations of our IT infrastructure, ensuring seamless management of hardware, software, and networking systemsDevelop and implement IT policies, procedures, and best practices to ensure compliance and security across the organizationWork closely with teams in Engineering to identify and address both internal and customer-facing IT and information security needs, driving continuous improvementProvide prompt and effective technical support to employees, troubleshooting hardware and software issues efficientlyPlan and execute IT projects, including system upgrades, migrations, and implementations to ensure smooth transitions and minimal disruptionInstall, configure, and update software applications and operating systems as required to maintain optimal performanceMonitor system performance and security, implementing measures to protect against threats and vulnerabilitiesDevelop and maintain detailed documentation, including system configurations, troubleshooting procedures, and user guides for referenceEvaluate and recommend new technologies and solutions to enhance security, efficiency, and productivity within the organizationManage vendor relationships, negotiating contracts for IT products and services to secure the best terms and valueKeep abreast of emerging technologies and industry trends, making strategic recommendations to drive innovation and improvementFoster a culture of innovation, experimentation, and continuous learning within the teamWhat You'll Bring:5+ years of experience
in IT management roles, preferably at a startup or cloud-native companyBachelor's degree in Computer Science, Information Systems, or a related field. A Master's degree is preferredExpertise in MacOS, MDM, IDP, SSO, VPNs, and endpoint securityExperience with Google Workspaces, Zoom, Zoom Rooms, and SlackProficiency with Atlassian tools such as Jira Service Desk, Jira Software, and ConfluenceDemonstrated ability to lead teams effectively and drive resultsFamiliarity with procurement best practices, contract management, and supplier relationship managementHey, we know not everybody checks all the boxes, so if you're interested, please apply because you could be just what we're looking for!
What We'll Bring:
Competitive salary + company equity401k with company matchMedical / Dental / Vision insuranceFlexible Spending Account (FSA)Relocation assistancePre-tax commuter benefitStudent loan repayment matchGym subsidy with City FitnessCell phone planPaid parental leaveUnlimited PTOAdditional Perks:
Opportunity to gain experience at one of the fastest-growing financial startups in the countryWork on both e-commerce & fintech customer-facing productsCollaborate cross-functionally with product, design, marketing, operations, data teams, and more
This is not a remote opportunity; it is 100% onsite (#LI-Onsite) (#LI-TH1) (#LI-AK1)
Perpay is proud to be an equal opportunity employer. We value diversity in all its forms and are committed to creating an inclusive environment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, sex (including pregnancy), marital status, political affiliation, age, veteran status, disability status or other non-merit factor. Please contact us at careers@perpay.com to request accommodation.
We believe everyone deserves a chance to improve their financial future. We're dedicated to building simple and inclusive financial products that help our members create healthy habits and achieve economic stability.
Some things we're excited about:$500 million in spending power used by our membersIncreasing members' credit by 36 points (on average) within the first 3 monthsBacked by First Round Capital and JP MorganProducts we've built to make an impact:
Perpay Marketplace:
Combines interest-free payments and modern e-commerce to reduce cost of ownership and promote healthy repayment behavior.Perpay+:
Leverages Marketplace repayment history to help members monitor and build credit with all 3 credit bureaus.Perpay Credit Card:
Expands access to the flexibility and benefits of a World Mastercard by removing common barriers like high security deposits and low approval odds.The Perpay team is a motivated group of creative problem solvers who love getting things done and making an impact. Located in Center City, Philadelphia, our one-of-a-kind space promotes a collaborative work environment, unites our team, and feels like a home away from home.
About the Role:
As our Senior IT Manager, you will work alongside our CTO and Engineering organization to build the IT infrastructure that enables our team to achieve Perpay's mission to create inclusive financial products that improve the lives of our members. You will play a crucial role in overseeing both our technology infrastructure and procurement processes, with a strong focus on keeping our devices and systems reliable, secure, and easy to use.
Our greatest strength is our people and we'd love for you to be one of them!Responsibilities:
Oversee the day-to-day operations of our IT infrastructure, ensuring seamless management of hardware, software, and networking systemsDevelop and implement IT policies, procedures, and best practices to ensure compliance and security across the organizationWork closely with teams in Engineering to identify and address both internal and customer-facing IT and information security needs, driving continuous improvementProvide prompt and effective technical support to employees, troubleshooting hardware and software issues efficientlyPlan and execute IT projects, including system upgrades, migrations, and implementations to ensure smooth transitions and minimal disruptionInstall, configure, and update software applications and operating systems as required to maintain optimal performanceMonitor system performance and security, implementing measures to protect against threats and vulnerabilitiesDevelop and maintain detailed documentation, including system configurations, troubleshooting procedures, and user guides for referenceEvaluate and recommend new technologies and solutions to enhance security, efficiency, and productivity within the organizationManage vendor relationships, negotiating contracts for IT products and services to secure the best terms and valueKeep abreast of emerging technologies and industry trends, making strategic recommendations to drive innovation and improvementFoster a culture of innovation, experimentation, and continuous learning within the teamWhat You'll Bring:5+ years of experience
in IT management roles, preferably at a startup or cloud-native companyBachelor's degree in Computer Science, Information Systems, or a related field. A Master's degree is preferredExpertise in MacOS, MDM, IDP, SSO, VPNs, and endpoint securityExperience with Google Workspaces, Zoom, Zoom Rooms, and SlackProficiency with Atlassian tools such as Jira Service Desk, Jira Software, and ConfluenceDemonstrated ability to lead teams effectively and drive resultsFamiliarity with procurement best practices, contract management, and supplier relationship managementHey, we know not everybody checks all the boxes, so if you're interested, please apply because you could be just what we're looking for!
What We'll Bring:
Competitive salary + company equity401k with company matchMedical / Dental / Vision insuranceFlexible Spending Account (FSA)Relocation assistancePre-tax commuter benefitStudent loan repayment matchGym subsidy with City FitnessCell phone planPaid parental leaveUnlimited PTOAdditional Perks:
Opportunity to gain experience at one of the fastest-growing financial startups in the countryWork on both e-commerce & fintech customer-facing productsCollaborate cross-functionally with product, design, marketing, operations, data teams, and more
This is not a remote opportunity; it is 100% onsite (#LI-Onsite) (#LI-TH1) (#LI-AK1)
Perpay is proud to be an equal opportunity employer. We value diversity in all its forms and are committed to creating an inclusive environment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, sex (including pregnancy), marital status, political affiliation, age, veteran status, disability status or other non-merit factor. Please contact us at careers@perpay.com to request accommodation.