Lorven Technologies
Systems Analyst 2
Lorven Technologies, Savannah, Georgia, United States, 31441
Hi
Position: Systems Analyst 2
Location: Savannah, GA (Onsite Role)
Contract
*ONLY Local Candidates in the South Georgia area - Savannah. Ga area*. Hinesville, Ga area, Brunswick, Ga area, Statesboro, Ga area. Hilton Head, SC area, Beaufort, SC area
*MUST WORK ON-SITE IN ASSIGNED COVERAGE AREA*
A+ Certification or Network+ Certification-Required (MUST UPLOAD CERTIFICATION)• Provide onsite desktop support for customers located within assigned locations.• Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.• Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.• Install & support network devices providing business critical service• Perform end user data back-up and recovery ensuring attention to detail• Process surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD standards.• Open/document/track problem tickets escalating to appropriate workgroups when required.• Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.• Provide special project support including setup and breakdown and relocation of computer equipment and peripherals.
Skill
Required/Desired
Amount
of Experience
Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
Required
Experience with troubleshooting network connectivity issues in both LAN and WAN environments
Required
2
Years
Experience imaging and deploying laptops
Required
2
Years
Experience providing desktop/laptop computer hardware support
Required
2
Years
Experience supporting Microsoft Outlook email client
Required
2
Years
Experience supporting Microsoft Office 2013 or higher
Required
2
Years
Experience supporting remote workers and troubleshooting VPN and remote technology issues
Required
2
Years
Experience with Bitlocker encryption, antivirus, and malware/spyware removal software
Highly desired
2
Years
A+ Certification or Network+ Certification MUST UPLOAD CERTIFICATION
Required
Experience with local and network printer troubleshooting and repair
Required
2
Years
Technical support experience in a Windows 10 PC environment
Highly desired
2
Years
Experience supporting Cisco VoIP phones and Jabber client
Highly desired
2
Years
Setup and install computers for New Hire On-Boarding's and Off-Boarding's
Required
2
Years
Experience in an Active Directory Domain environment.
Required
2
Years
Thanks & Regards
Roopesh BalloluLorven Technologies, Inc.101 Morgan Lane | Suite 209 | Plainsboro | NJ 08536Work: 609 840 9417 Extn : 223| Fax: 609-799-4204Email: roopesh@lorventech.com | Web: www.lorventech.com
Position: Systems Analyst 2
Location: Savannah, GA (Onsite Role)
Contract
*ONLY Local Candidates in the South Georgia area - Savannah. Ga area*. Hinesville, Ga area, Brunswick, Ga area, Statesboro, Ga area. Hilton Head, SC area, Beaufort, SC area
*MUST WORK ON-SITE IN ASSIGNED COVERAGE AREA*
A+ Certification or Network+ Certification-Required (MUST UPLOAD CERTIFICATION)• Provide onsite desktop support for customers located within assigned locations.• Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.• Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.• Install & support network devices providing business critical service• Perform end user data back-up and recovery ensuring attention to detail• Process surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD standards.• Open/document/track problem tickets escalating to appropriate workgroups when required.• Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.• Provide special project support including setup and breakdown and relocation of computer equipment and peripherals.
Skill
Required/Desired
Amount
of Experience
Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
Required
Experience with troubleshooting network connectivity issues in both LAN and WAN environments
Required
2
Years
Experience imaging and deploying laptops
Required
2
Years
Experience providing desktop/laptop computer hardware support
Required
2
Years
Experience supporting Microsoft Outlook email client
Required
2
Years
Experience supporting Microsoft Office 2013 or higher
Required
2
Years
Experience supporting remote workers and troubleshooting VPN and remote technology issues
Required
2
Years
Experience with Bitlocker encryption, antivirus, and malware/spyware removal software
Highly desired
2
Years
A+ Certification or Network+ Certification MUST UPLOAD CERTIFICATION
Required
Experience with local and network printer troubleshooting and repair
Required
2
Years
Technical support experience in a Windows 10 PC environment
Highly desired
2
Years
Experience supporting Cisco VoIP phones and Jabber client
Highly desired
2
Years
Setup and install computers for New Hire On-Boarding's and Off-Boarding's
Required
2
Years
Experience in an Active Directory Domain environment.
Required
2
Years
Thanks & Regards
Roopesh BalloluLorven Technologies, Inc.101 Morgan Lane | Suite 209 | Plainsboro | NJ 08536Work: 609 840 9417 Extn : 223| Fax: 609-799-4204Email: roopesh@lorventech.com | Web: www.lorventech.com