Lorven Technologies
System Specialist IV (ECM - Enterprise Content Management)
Lorven Technologies, Salem, Oregon, us, 97308
Job Title: System Specialist IV (ECM - Enterprise Content Management)Location: Salem, OR 97301 (Remote)Duration: 1 Year Contract
Description:Computer systems specialists provide technical guidance for the development and troubleshooting of computer systems.They identify system data, hardware or software components required to meet user needs.They also develop guidelines for implementing secure systems to customers or installation teams.May require a bachelor's degree in a related area with at least at least 6 years or equivalent experience in the field or in a related area.The purpose of this request is to procure Application Maintenance and Support services for ODOT Technical Services Branch (Tech and Data Unit - TDU).The primary tasks the contractor shall perform are as follows:Provide consultations and solution recommendations for ODOT's Enterprise Content Management (ECM) software ProjectWise toolCreate as-is and to-be process documentationUse a variety of information gathering techniques (e.g., interviews, facilitation, diagrams) to gather, define and document complex business data requirements from Business teamsIdentify areas for improvement in current systemsCollaborate with business partners and stakeholders in the development and improvement of business processes in relation to ECMConduct, document and present impact analysesCreate and manage requirements traceability matrixCreate and support the creation of functional specifications for data models, customizations, extracts, and reportsCreate implementation documentation and support the implementation processDevelop design changes in the asset management software and development and testing environments and collaborate integration into the existing business production environment with the rest of the teamPlan and support data cleanup activitiesPrepare test data, implement and support test activities including the creation of test plans and test cases; test enhancements and track resultsCreate and implement regression test plan and test casesPlan and support user acceptance testingCoordinate with other team members to reach project milestones and deadlinesEngage and build strong working relationships with IT, Business and Sourcing partnersCreate training materials for Business and technical audiences, including User Guide, Job Aids, PowerPoint presentations and training dataConduct in-person and remote training (for Business and technical audiences)Troubleshoot issues, determine causes and provide options for fixing the issuesExperience with ECM software (specifically, Bentley's ProjectWise software)Business analysis skillsStrong communication skills (verbal and written)Development and systems/data analyst skills for release development tasksTesting/analysis skills for the release development tasks and release acceptance testing tasksAbility to produce business analysis deliverables: business process and workflow diagrams, system requirements, design specifications, and training and testing materials to facilitate implementation activitiesAbility to complete work without direct supervisionProficient in soft skills with an emphasis on customer relations, time-management, critical thinking and organizational skills
Description:Computer systems specialists provide technical guidance for the development and troubleshooting of computer systems.They identify system data, hardware or software components required to meet user needs.They also develop guidelines for implementing secure systems to customers or installation teams.May require a bachelor's degree in a related area with at least at least 6 years or equivalent experience in the field or in a related area.The purpose of this request is to procure Application Maintenance and Support services for ODOT Technical Services Branch (Tech and Data Unit - TDU).The primary tasks the contractor shall perform are as follows:Provide consultations and solution recommendations for ODOT's Enterprise Content Management (ECM) software ProjectWise toolCreate as-is and to-be process documentationUse a variety of information gathering techniques (e.g., interviews, facilitation, diagrams) to gather, define and document complex business data requirements from Business teamsIdentify areas for improvement in current systemsCollaborate with business partners and stakeholders in the development and improvement of business processes in relation to ECMConduct, document and present impact analysesCreate and manage requirements traceability matrixCreate and support the creation of functional specifications for data models, customizations, extracts, and reportsCreate implementation documentation and support the implementation processDevelop design changes in the asset management software and development and testing environments and collaborate integration into the existing business production environment with the rest of the teamPlan and support data cleanup activitiesPrepare test data, implement and support test activities including the creation of test plans and test cases; test enhancements and track resultsCreate and implement regression test plan and test casesPlan and support user acceptance testingCoordinate with other team members to reach project milestones and deadlinesEngage and build strong working relationships with IT, Business and Sourcing partnersCreate training materials for Business and technical audiences, including User Guide, Job Aids, PowerPoint presentations and training dataConduct in-person and remote training (for Business and technical audiences)Troubleshoot issues, determine causes and provide options for fixing the issuesExperience with ECM software (specifically, Bentley's ProjectWise software)Business analysis skillsStrong communication skills (verbal and written)Development and systems/data analyst skills for release development tasksTesting/analysis skills for the release development tasks and release acceptance testing tasksAbility to produce business analysis deliverables: business process and workflow diagrams, system requirements, design specifications, and training and testing materials to facilitate implementation activitiesAbility to complete work without direct supervisionProficient in soft skills with an emphasis on customer relations, time-management, critical thinking and organizational skills