CodeForce
IT Technical Aid
CodeForce, Los Angeles, California, United States, 90079
Career Opportunity:Job Title:
IT Technical Aid
About
CodeForce
360Making a career choice is amongst the most critical choices one can make, and it's important for the choice to be calculated with factors such as a company's run of success since its inception and more. But, when you come across a company that has reputation proven with nothing but an illustrious run of success since the day it began, you don't need to think of anything else. That's precisely what some of our employees and prospective employees think when they came across CodeForce 360.
Position Overview
IT Technical Aid
Requirements
:The Information Technology (IT) Technical Aid works under the supervision of professional information technology staff to provide basic support services and assistance; perform routine information systems related tasks in a centralized IT organization.The IT Technical Aid will provide support to systems customers and/or to departmental staff for a variety of IT related issues including the identifying, tracking, documenting, researching, and resolving job issues or problem calls, and will follow specific procedures for escalating high priority issues, when required; support IT professionals by performing routine systems testing and production work, including validating user manuals, procedures, and other instructional materials; will work on medium size office grade printers and high speed commercial printers as needed; should be capable of lifting office supplies and equipment of up to twenty pounds; assist in the installation, configuration, maintenance and troubleshooting of information technology devices including personal computers, video display terminals, printers, cabling and other hardware.Skills Required: The IT Technical Aid will possess knowledge and experience in customer service; decision making; organizational awareness; problem solving; oral communication, speaking and writing; troubleshooting hardware and software issues.Skills Preferred:
Experience Required: Two (2) years of highly specialized clerical experience involved in an information systems environment including the use or installation of desktop software and/or operating high-speed commercial printers.
Experience Preferred:
Two (2) years of experience within the last three (3) years of Microsoft Windows 10 installation, configuration, support and maintenance experience.Two (2) years of experience within the last five (5) years lifting and imaging personal computers devices for both setup and installation of desktop computers and printers.The Consultants shall perform all of the duties listed below:Work in a team to Roll out devices throughout all Fire Department fire stations, fire camps, and lifeguard stationsWindows 10 installation, configuration, and supportProvide customer service related to the IT Refresh project both on phone or in personConfigure, troubleshoot and support end user client systems including desktops, laptops and mobile computing devicesDevice imaging - Cable management for removed PCs and newly installed PCsFollow-IT script to configure and connect devices to the networkEnsure devices have anti-virus and complete the encryption processEducation Required:
A high school diploma or equivalent.
Additional Information:
Canidate must have valid Driver's LicenseCandidate must have their own vehicle that can be used to commute to work sites.Candidate must be LiveScanned by Fire HR - Lift and/or transport PC devices for both installation and disposalTravel to all of LACoFD sites in order to provide required work
How to Apply
Job ID: JPC - 143110
For more information, please contact below:
Gaurav Vishwakarma
(470) 766-9574
gauravv@codeforce.com
Qualified individuals will be contacted for an interview.
IT Technical Aid
About
CodeForce
360Making a career choice is amongst the most critical choices one can make, and it's important for the choice to be calculated with factors such as a company's run of success since its inception and more. But, when you come across a company that has reputation proven with nothing but an illustrious run of success since the day it began, you don't need to think of anything else. That's precisely what some of our employees and prospective employees think when they came across CodeForce 360.
Position Overview
IT Technical Aid
Requirements
:The Information Technology (IT) Technical Aid works under the supervision of professional information technology staff to provide basic support services and assistance; perform routine information systems related tasks in a centralized IT organization.The IT Technical Aid will provide support to systems customers and/or to departmental staff for a variety of IT related issues including the identifying, tracking, documenting, researching, and resolving job issues or problem calls, and will follow specific procedures for escalating high priority issues, when required; support IT professionals by performing routine systems testing and production work, including validating user manuals, procedures, and other instructional materials; will work on medium size office grade printers and high speed commercial printers as needed; should be capable of lifting office supplies and equipment of up to twenty pounds; assist in the installation, configuration, maintenance and troubleshooting of information technology devices including personal computers, video display terminals, printers, cabling and other hardware.Skills Required: The IT Technical Aid will possess knowledge and experience in customer service; decision making; organizational awareness; problem solving; oral communication, speaking and writing; troubleshooting hardware and software issues.Skills Preferred:
Experience Required: Two (2) years of highly specialized clerical experience involved in an information systems environment including the use or installation of desktop software and/or operating high-speed commercial printers.
Experience Preferred:
Two (2) years of experience within the last three (3) years of Microsoft Windows 10 installation, configuration, support and maintenance experience.Two (2) years of experience within the last five (5) years lifting and imaging personal computers devices for both setup and installation of desktop computers and printers.The Consultants shall perform all of the duties listed below:Work in a team to Roll out devices throughout all Fire Department fire stations, fire camps, and lifeguard stationsWindows 10 installation, configuration, and supportProvide customer service related to the IT Refresh project both on phone or in personConfigure, troubleshoot and support end user client systems including desktops, laptops and mobile computing devicesDevice imaging - Cable management for removed PCs and newly installed PCsFollow-IT script to configure and connect devices to the networkEnsure devices have anti-virus and complete the encryption processEducation Required:
A high school diploma or equivalent.
Additional Information:
Canidate must have valid Driver's LicenseCandidate must have their own vehicle that can be used to commute to work sites.Candidate must be LiveScanned by Fire HR - Lift and/or transport PC devices for both installation and disposalTravel to all of LACoFD sites in order to provide required work
How to Apply
Job ID: JPC - 143110
For more information, please contact below:
Gaurav Vishwakarma
(470) 766-9574
gauravv@codeforce.com
Qualified individuals will be contacted for an interview.