Vortex Industries
Information Technology Support Specialist
Vortex Industries, Irvine, California, United States, 92713
Job Type
Full-time
Description
Vortex is the leader in Doors/Security Products, Storefront Glass/Glazing, Access Controls and Material Handling Equipment for Commercial, Industrial and Retail Facilities. These products and services are in high demand for all private and public business sectors from Fortune 500 companies to small and emerging businesses. Our diverse list of products and services allows variety and different challenges every day at Customer's sites while providing solutions to keep them safe and efficient.
Due to our continued expansion and growth, we now have an opportunity for a full-time Information Technology Support Specialist at our Headquarters in Irvine, CA.
Responsibilities:
IT Help Desk SupportProvide hardware and software support, including set-up, installations, troubleshooting, and upgrades.Provide additional technical support services, such as teleconference and videoconference meetings; desktop phone support; printers/copiers; etc.Provide necessary desktop application supportProvide necessary user training on network and desktop applicationsProtects organization's value by keeping information confidentialPractices and promotes ethical computingBasic account management associated with access and permissions, such as Active Directory, email account access, etc.Compensation and Benefits
Competitive market-based salary based on experience:
$24.00 - $34.00/hourA comprehensive training programHealthcare, dental, and vision coverage, 401K match, and PTORequirements
Work Schedule
Shift 8:00 am - 5:00 pm Monday through FridayPosition requires you to be available to work in an office setting, this is not a remote opportunityBS/BA in Computer Science or equivalent experienceMinimum 1 year in an information technology service role, with direct experience supporting end-user computer hardware and software in a networked corporate environmentAble to work independently to quickly and accurately solve computer/phone/data related problemsCustomer service focusAbility to learn quickly and apply knowledge to new challengesExcellent written and oral communication skills
Full-time
Description
Vortex is the leader in Doors/Security Products, Storefront Glass/Glazing, Access Controls and Material Handling Equipment for Commercial, Industrial and Retail Facilities. These products and services are in high demand for all private and public business sectors from Fortune 500 companies to small and emerging businesses. Our diverse list of products and services allows variety and different challenges every day at Customer's sites while providing solutions to keep them safe and efficient.
Due to our continued expansion and growth, we now have an opportunity for a full-time Information Technology Support Specialist at our Headquarters in Irvine, CA.
Responsibilities:
IT Help Desk SupportProvide hardware and software support, including set-up, installations, troubleshooting, and upgrades.Provide additional technical support services, such as teleconference and videoconference meetings; desktop phone support; printers/copiers; etc.Provide necessary desktop application supportProvide necessary user training on network and desktop applicationsProtects organization's value by keeping information confidentialPractices and promotes ethical computingBasic account management associated with access and permissions, such as Active Directory, email account access, etc.Compensation and Benefits
Competitive market-based salary based on experience:
$24.00 - $34.00/hourA comprehensive training programHealthcare, dental, and vision coverage, 401K match, and PTORequirements
Work Schedule
Shift 8:00 am - 5:00 pm Monday through FridayPosition requires you to be available to work in an office setting, this is not a remote opportunityBS/BA in Computer Science or equivalent experienceMinimum 1 year in an information technology service role, with direct experience supporting end-user computer hardware and software in a networked corporate environmentAble to work independently to quickly and accurately solve computer/phone/data related problemsCustomer service focusAbility to learn quickly and apply knowledge to new challengesExcellent written and oral communication skills